Aquarius Home Services, Kinetico – Formerly Thompson Heating & AC in Alexandria-MN, Minnesota 56308

Aquarius Home Services, Kinetico – Formerly Thompson Heating & AC

1103 N Nokomis NE, Alexandria, MN 56308

4.9 (346 reviews)

Overview:
Aquarius Home Services, Kinetico – Formerly Thompson Heating & AC, is a reputable heating contractor located in Alexandria, MN. They specialize in HVAC services, including heating system repairs, water treatment solutions, and installations. With a strong commitment to customer satisfaction, they have established a reliable presence in the community.

Services Provided:
– Heating system installations
– Water treatment system installations
– Hot water heater replacements
– HVAC repairs
– Customer service support

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (320) 763-6634
Website: https://aquariushomeservices.com/alexandria-mn/?utm_source=google&utm_medium=organic&utm_campaign=gbp-listing&utm_content=alexandria-ahs

Customer Reviews and Sentiment:
Aquarius Home Services has received overwhelmingly positive feedback from customers on various platforms:

Google Reviews: 4.9 stars based on 346 reviews.

Positive feedback consistently highlights the company’s professionalism, prompt service, and exceptional customer service. Customers appreciate the thorough communication and technical expertise of the technicians.

Examples of positive reviews include:
“Excellent! I have had bad experiences with other HVAC companies. These guys know what they are doing.” – Todd Anderson
“EXCELLENT CUSTOMER SERVICE! SAM IS THE BEST!” – Shelley Anderson
“Highly satisfied and definitely recommend.” – Christopher Hanson

No noticeable negative feedback was found among the reviews, indicating a strong customer satisfaction level.

Review Summary:
Positive Sentiments: Professionalism, excellent customer service, timely responses, and thorough communication.

Additional Ratings:
BirdEye: 4.9 stars based on 346 reviews, which aligns with the high level of customer satisfaction observed.
Total Lead Smart Rating: 9.5/10

Conclusion:
Aquarius Home Services, Kinetico – Formerly Thompson Heating & AC, is a commendable choice for HVAC needs in Alexandria, MN. With a high rating and numerous positive testimonials, the company is recognized for its outstanding service and commitment to customer satisfaction. There are minimal to no negative aspects in the reviews, suggesting that potential customers can feel confident in choosing them for their heating and cooling solutions.

Member Since August 2024

Listing Id 392548

Contact Info

1103 N Nokomis NE, Alexandria, MN 56308
(320) 763-6634
Lead Smart Rating :
9.5/10.0

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Listing location

1103 N Nokomis NE, Alexandria, MN 56308

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Reviews

Todd Anderson

3 days ago

Excellent! I have had bad experiences with other HVAC companies. These guys know what they are doing. Shout out to Sam Needham, HVAC Technician. You know your stuff! Thank you!

Louise Cook

3 days ago

2nd time we have worked with Aquarius and have been very pleased both times. Sales Staff, office staff and service representative are top notch. ( whole home water treatment system and now new ADA toilets and a bidet?)

Sara Gronholz

3 days ago

We were very pleased with the service from Aquarius and Cory. They clearly communicated, ensured expectations aligned, and completed the work in a timely manner. Very professional.

Kevin Cattoor

5 days ago

We needed our hot water heater replaced as we had company coming in the evening. Sam was at our house around noon and diagnosed the problem with our water heater. He recommended replacement and was finished installing by 5 o’clock! Fabulous job by a great technician. Appreciate very much Aquarius and Sam’s effort to get our water heater in. Thanks a bunch!

Travis Rhoads

a week ago

I was in dire need of a new water treatment system due to extremely hard water. Aquarius Home Services provided me that with an experience that was second to none. Technician Eric worked quickly to install the system and made sure I understood how the system works. His technical knowledge was evident and he clearly takes great pride in his work. There is no other company I would trust to provide me with water treatment needs. Thank you!!!

Shelley Anderson

a week ago

EXCELLENT CUSTOMER SERVICE! SAM IS THE BEST! HE CAME OUT IN THE COLD, OUR FURNACE WAS OUT.

Christopher Hanson

a week ago

Highly satisfied and definitely recommend. From the initial sos call for help to the technicians on site, everyone was very courteous & professional. Our AC was fixed in a matter of hours and couldn’t have asked for better service.

Ronald Helgeson

2 weeks ago

Technician was detailed, explained what he was doing and what he saw as he was doing his check.

Steven Laleman

2 weeks ago

Sam was real nice and explained the problem and how to solve it.

Natalie Schaible

2 weeks ago

Informative and solved the problem quickly.