Zolnierek Heating & Cooling Co in Alpena, Michigan 49707

Zolnierek Heating & Cooling Co

1374 Jesse Rd, Alpena, MI 49707

4.2 (17 reviews)

Overview:
Zolnierek Heating & Cooling Co is a heating contractor located in Alpena, MI. The company specializes in various heating and cooling services, including HVAC repairs, maintenance, and system installations. They are known for their responsive customer service and expertise in addressing complex heating issues.

Services Provided:
– Central air conditioning repair
– Boiler system maintenance
– Plumbing repairs
– HVAC installations
– Emergency service

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (989) 354-0912

Customer Reviews and Sentiment:
Zolnierek Heating & Cooling Co has received a strong rating of 4.2 stars based on 17 reviews across various platforms, indicating a generally positive sentiment among customers.

Positive feedback highlights the company’s quick response times, the quality of service provided, and the professionalism of Joe Zolnierek.
Examples of positive reviews include:
“Great quick and efficient service.” – Kris Yachcik
“Joe was amazing… his pricing was reasonable, the service was top notch.” – Dee Eidson
“Perfect customer service.” – Sue Krafft

However, there is a negative review that notes:
“Very unfriendly.” – Robert Zielke

Review Summary:
Positive Sentiments: Quick response times, quality of service, professionalism, reasonable pricing, and excellent customer communication.
Negative Sentiments: Instance of unfriendliness in customer service.

Additional Ratings:
Total Lead Smart Rating: 8.2/10
This rating reflects a high level of customer satisfaction and quality of service provided, despite the single negative sentiment noted.

Conclusion:
Zolnierek Heating & Cooling Co appears to be a reliable choice for heating and cooling services in Alpena, MI, especially highlighted for their quick response times and quality of work. However, potential customers should consider the mixed review regarding customer friendliness.

Member Since August 2024

Listing Id 392780

Contact Info

1374 Jesse Rd, Alpena, MI 49707
(989) 354-0912
Lead Smart Rating :
8.2/10.0

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Listing location

1374 Jesse Rd, Alpena, MI 49707

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Reviews

Dee Eidson

a month ago

Our family cottage was built in the 1950’s and over the winter the pipes burst. I called Joe and he willingly took on this very difficult task. The crawl space was very swallow filled with ductwork, pipes and tree stumps. He discovered that the cabin had 3 different kinds of pipes. Joe was great at communicating with me about any “discoveries “ that were found. His pricing was reasonable, the service was top notch, and completed before expected. I highly recommend Joe Zolnierek Plumbing.

Kris Yachcik

a year ago

Called and left a message about my central AC unit. Joe called back within an hour and said he was on his way. They fixed the issue on my lunch hour. Great quick and efficient service. Will definitely call again for any HVAC needs!

Christina Bednarski

a year ago

Joe was amazing to work with! He took the time to explain what was wrong with my thermostat wiring/boiler system as opposed to what other companies assumed was a zone valve issue. He listened to the issues I was experiencing (it must have been torture for him because I don’t know any technical terms…everything was “this thingy and that thingy”). He was patient with me while explaining and educated me on what thingy was what. He also cleaned up my very antiquated boiler system and fixed the issues that were causing it to run inefficiently as opposed to jumping to the conclusion (that I had) of installing a whole new system. He fixed a leaky pipe in the heat system and installed an access panel to a valve I never knew existed and had been shut off since I bought the house. I thought for sure I was going to need a new system, but Joe assured me that with a little TLC on my current system, it could probably run for another 8+ years. I turned it on for the first time after the cleanup/maintenance and it runs better than ever! Thank you Joe! You’ll always have my business!

James Willis

2 years ago

Joe is excellent. We would never call anyone else.

Joni Srebnik

3 years ago

Always on the ball!! Great service!

Robert Zielke

3 years ago

Very unfriendly

Sue Krafft

4 years ago

Perfect customer service.

Samantha Zolnierek

6 years ago

It was amazing work

Lee Burns

6 years ago

He has been my “go to man” for years. He’s fast, dependable, and reasonably priced. Five stars without a doubt.

Airsoft Adrenaline

7 years ago

Good work and excellent service

Zolnierek Heating & Cooling Co