KCK Air Conditioning & Heating Consultants, LLC

D Geps

a month ago

Chuck and his team did a complete replacement of our split system. It took them less than a full day to complete and the installation was VERY clean. These guys know what they’re doing. At every step of the way they were communicative, thorough and courteous. If you are in the area of Montgomery County MD, this is the company to work with. There are plenty of other outfits around that will put your hvac installation below their other internal priorities- KCK went out of their way to make us feel like our project (emergency replacement) was a priority for them.

Melissa Butz

3 months ago

First and foremost this is a family operation . I have witnessed their growth ! I appreciate their efficiency, hands on “ education “ regarding the appliance issue ! Love that he involves his children and teaching them the trade ! Hard workers ! Honest ! Earnest and reputable! You can expect an honest observation and Quixote when you work with !

Jason Bell

a year ago

Excellent service and responsiveness and they fixed the problem in short order. Can’t recommend KCK highly enough.

Joel Rush

a year ago

Chuck came out within just a few hours on Christmas Eve to save the holiday. Heat was out and the temp in the house was down into the 50s. Excellent service and responsiveness and they fixed the problem in short order. Can’t recommend KCK highly enough.

D L

a year ago

Look no further. You have found your HVAC contractor. I know I have. This is a great small business that you can trust and they will get the job done for you at an affordable price. I HIGHLY recommend.

Chris

a year ago

Can not recommend KCK enough. Great service, personal care and communication. Also very affordable. We have an 8000 square foot house build in the 1860s and they keep all three areas running effectively. A fantastic small business we should all strive to support.

Johanna

2 years ago

Install was quick and smooth but there was an issue with my brand new unit. It made a whistling sound when it was running. Chuck came back and fixed it.

Jeremy Schiffer

2 years ago

A/C was out on hottest day of year so far – a Saturday – and KCK came out same day and quickly diagnosed and resolved the problem. Great to have a local Olney HVAC company that provides emergency service! No more calling the “big” guys, who overcharge and underperform.

S Miller

2 years ago

I purchased a Mitsubishi split unit from KCK. The initial install almost went smoothly. They had mistakenly installed a smaller unit in the computer room. When it didn’t cool sufficiently, I discovered the errored, and it was corrected quickly. About a year later, the unit stopped cooling. I called to ask for a service call, and my calls were not immediately returned. They finally sent out a technician, and he suspected a coolant leak. He put in a little coolant and a dye stick and promised to return in a few days to look for evidence of the leak. He never returned. When it once again stopped cooling, I called several times, and was promised a return call to address my issues. Several calls later, the owner came by to look at the system. He left and promised to call to discuss his findings. That call never happened. I once again called and called the office, and each time I was promised a return call, which never happened. I finally called in another contractor, G and B air conditioning, to address my issues. G and BG pumped down the system, pressurized it with Nitrogen and dye in an effort to find the cause of the issues. He discovered that the downstairs unit was leaking badly, and that the flare fitting at that location was distorted and not sealing. I have worked with flare fittings in my career as an engineer, so I immediately recognized the issue. At the other unit, the flare was formed short, so that there was inadequate surface area in the fitting to get a good seal. This leak was small and difficult to detect, but nonetheless significant. They repaired the fittings, pumped down the system, pressurized it and left it for a period of time to verify that it wasn’t leaking elsewhere, recharged the system and it worked better than it had since it was installed. G and B air conditioning did a great job. I give KCK one star, earned for their lack of response to service a critical system that they sold and installed.

Brian Slone

2 years ago

My AC went out on a Friday morning during a heatwave. Called another place, and was told they could come out on Tuesday. With a 4 year old at home, that wasn’t an option. Googled and found KCK who’s right down the street here in Olney. Spoke with Chuck who said he could make it over to me that very same day, and he kept his promise. He quickly repaired the issue, and even diagnosed another seperate issue i was unware of, advising me to have an electrician look into. In addition, he took a quick glance at my water heater that was leaking and made it out NEXT DAY to replace that as welll. Chuck even advised his tech to set the water temp to the lowest setting since I have a young child at home. It’s little things like that that go a long way. AC and Water Heater repaired and replaced under 24 hours. That’s unheard of. Prompt, professional service at a fair price. Highly Recommend.