Courtesy Industrial Heating & Cooling
Available
420 E 142nd St Unit B, Dolton, IL 60419
Overview:
Courtesy Industrial Heating & Cooling is a heating contractor located in Dolton, IL. The company specializes in various heating and cooling services, focusing on customer satisfaction and efficiency.
Services Provided:
– HVAC system installation
– Furnace replacement and repair
– Mini split systems
– Seasonal maintenance
– Emergency repair services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (708) 998-5711
Customer Reviews and Sentiment:
Courtesy Industrial Heating & Cooling has received positive feedback on platforms like Google Reviews, where the company holds a rating of 4.6 stars based on 20 reviews.
Positive sentiments highlight the team’s professionalism, quick response time, and the quality of their work. Customers have expressed appreciation for the courteous communication and thorough service provided.
Examples of positive reviews include:
“Really appreciate the quick response from the whole team… Very professional and courteous.” – Betty Venne
“I love a company that stands behind their products/work. Their professionalism and responsiveness are top notch.” – Susan Crews
“Our installers were timely and courteous… They left no sign of their removal and replacement work.” – Helen Calabrese
The negative sentiments predominantly stem from experiences regarding communication issues and a specific incident of poor service.
Examples of negative reviews include:
“Had an appointment scheduled… they can’t make it today! Did they call me? No.” – Wilene Melton
“CROOKS!!! DO NOT USE! They will charge you $75 for a year… Super dangerous.” – Ulochi N.
Review Summary:
Positive Sentiments: Quick response time, professional and courteous staff, high-quality work, excellent customer service, and efficient installations.
Negative Sentiments: Communication issues regarding appointments and allegations of unprofessional behavior.
Additional Ratings:
BirdEye: 4.5 stars based on 20 reviews, indicating consistent customer satisfaction despite a few criticisms.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There are no complaints reported in the last three years.
Total Lead Smart Rating: 7.8
Conclusion:
Courtesy Industrial Heating & Cooling is a reputable choice for heating and cooling services in Dolton, IL, known for their professional service and responsiveness. However, potential customers should consider the mixed reviews and previous communication issues when choosing a heating contractor.
Member Since August 2024
Listing Id 408081
