All American Home Service in Juneau, Alaska 99801

All American Home Service

2765 Sherwood Ln #F1, Juneau, AK 99801

4.8 (270 reviews)

Overview:
All American Home Service is a reputable heating contractor based in Juneau, AK. The company specializes in providing plumbing and heating services, with a strong emphasis on quality workmanship and customer satisfaction.

Services Provided:
– Plumbing services
– Water heater installation and replacement
– Toilet installation and repair
– Leak detection and repair
– Emergency services
– Maintenance and system installation

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (907) 789-1800
Website: https://www.allamericanph.com/?utm_source=GMB&utm_medium=organic&utm_campaign=juneau

Customer Reviews and Sentiment:
All American Home Service has received a strong overall rating of 4.8 stars across 270 reviews.

Positive feedback highlights the quality of work, professionalism, and customer service. Customers have appreciated timely responses, efficient solutions to plumbing issues, and the ability of technicians to communicate effectively.

Examples of positive reviews include:
“Tyrel and Tell fixed a leaky tub… impressed with the quality of work, communication, overall professionalism.” – Tony Parris
“Fantastic customer service by knowledgeable and efficient technicians.” – Daniel M
“Ty and Randy… were both excellent, extremely polite, very professional and knowledgeable.” – F.R. Hamblin

The negative sentiment was mainly dominated by a complaint regarding high service costs that led to customer dissatisfaction.

Review Summary:
Positive Sentiments: High quality of work, professionalism, effective communication, and prompt service.
Negative Sentiments: Concerns about service costs and pricing transparency.

Additional Ratings:
BirdEye: 4.8 stars based on 270 reviews, showing a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited but generally has positive feedback without notable complaints.
Total Lead Smart Rating: 8.9

Conclusion:
All American Home Service stands out as a reliable choice for plumbing and heating services in Juneau, AK, known for its professional technicians and quality service. However, potential customers should be mindful of pricing concerns mentioned in some reviews before making decisions.

Member Since August 2024

Listing Id 421724

Contact Info

2765 Sherwood Ln #F1, Juneau, AK 99801
(907) 789-1800
Lead Smart Rating :
8.9/10.0

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Listing location

2765 Sherwood Ln #F1, Juneau, AK 99801

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Reviews

Tony Parris

2 days ago

Tyrel and Tell fixed a leaky tub and a noisy water line in our home. We were impressed with the quality of work, communication, overall professionalism. We discussed keeping doors closed due to our pets and acceptable places to park before they even arrived. They were transparent with us throughout the entire process, which we really appreciated.

Daniel M

2 days ago

Fantastic customer service by knowledgeable and efficient technicians. Answered all my questions. Tyrel and Tell did an excellent job replacing my water heater. Friendly, polite, and clean working techs!

Gabrielle Hazelton

4 days ago

Trace came out late at night, to my mother’s house, for a leaking toilet. He gave us all the options, was thorough and got it done quickly. Good follow up from the office the next day. A smooth process in a stressful situation.

Marc Guevarra

5 days ago

Trace and Chase were great to work with. They provided great service during the install of my new system. Easy to work with, good communication, and did an efficient and quality job. They also took the time to answer my questions and explain other things about the new system.

Fred Howard

6 days ago

Tyler was very professional and kept me inform through the entire process. Timely and cost efficient which was noted and appreciated. I have used them before and will continue to utilize AAHS for all my plumbing needs.

Dan Nore

6 days ago

Randy was very professional. Did exactly what we wanted. Just was extremely surprised on the bill. Job had to be done so I signed the papers. But it took under an hour, used a couple of connections, repressuized system. I felt 300$ is what should of been charged not 725$.

F.R. Hamblin

a week ago

Ty and Randy came and installed a new hot water heater and two new toilets. They were both excellent, extremely polite, very professional and knowledgeable. They worked quickly, answered all of our questions, were careful and cleaned up after themselves. We’re very pleased with everything and will definitely use All American in the future.

Jacob Gemmell

a week ago

All American Home Service did some work on my shower. Ty was polite, clean and able to easliy explain what work he was doing. After diagnosing the potential issue, he gave an estimated cost and was able to quickly fix the issue. I would not hesitate to call them again.

Raylynn Lawless

a week ago

Tyrel was professional and we appreciate his knowledge. He seems like a great team member and All American Home Services is lucky to have him!

Steven Brady

a week ago

Sunday morning 4th of July weekend and a clogged main. What else could go wrong? Called All American and got an immediate and friendly response. They sent out Ty who was very knowledgeable and friendly from the start. Overall, service was great and will definitely use again.