Overview:
Pieper Electric, Inc. is an established electrical service provider located in New Berlin, WI. The company is known for delivering a range of electrical services to residential and commercial clients, emphasizing customer service and efficiency.
Services Provided:
– Emergency electrical repair
– Wiring installation and repair
– Professional consultations and estimates
– Customer education on electrical systems
Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (414) 462-7700
Website: http://www.pieperpower.com/
Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 47 reviews.
Positive feedback highlights the company’s exceptional emergency response, friendly technicians, and quality workmanship. Customers praised their professionalism, prompt service, and thorough communication during projects.
Examples of positive reviews include:
“Outstanding service… in sub-zero weather… highly recommend!” – Patrick T
“Best when it comes to Customer Service, Quality, Responsiveness…” – MKE LOFTS
“Professional, honest and hard working…” – Pamela DeBord
Negative feedback includes reports of unprofessional behavior and a lack of follow-through on commitments, leading to customer dissatisfaction.
Examples of negative reviews include:
“Worst company to work for.” – Mariusz Duda
“Do not use this company! The employees are rude…” – Brian Byrne
“After many months of calling and promises… they never showed up.” – Leon Moore
Review Summary:
Positive Sentiments: Exceptional customer service, efficient emergency response, quality work, professionalism, and engaging staff.
Negative Sentiments: Issues with employee professionalism, unfulfilled commitments, and communication problems affecting customer experience.
Additional Ratings:
BirdEye: 4.5 stars based on 47 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 7.5
Conclusion:
Pieper Electric, Inc. stands out for its reliable emergency electrical services and positive customer interactions, particularly noted for its quick response times and knowledgeable staff. However, potential customers should be mindful of the negative reviews related to employee conduct and project follow-through before making their decision.
Member Since August 2024
Listing Id 435075