Smokey Barbier Heating Inc

Overview:
Smokey Barbier Heating Inc is a reputable HVAC contractor located in Manitowoc, WI. With a strong emphasis on customer service and high-quality work, the company provides a range of heating, ventilation, and air conditioning services to residents in the area.

Services Provided:
– HVAC installation and repair
– Furnace services
– Air conditioning installation and repair
– Drain cleaning services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (920) 682-2073
Website: http://smokeybarbierheating.com/

Customer Reviews and Sentiment:
Smokey Barbier Heating Inc has received generally positive reviews, currently rated at 4.9 stars based on 663 reviews.

Positive feedback emphasizes the professionalism, thoroughness, and responsiveness of the technicians. Customers frequently mention exemplary service and quick resolutions to their problems.

Examples of positive reviews include:
“Great service.” – Mark Driedric
“Larry was great! He was very professional and knowledgeable.” – Michael Coron
“Very professional and thorough.” – Marisa Kluth

However, there are instances of negative experiences, particularly concerning communication and timeliness.

One notable complaint states:
“Work was scheduled between 10:00 and 12:00 and the technician finally arrived at 4:00. Totally unacceptable!!!” – Terri Belanger

Review Summary:
Positive Sentiments: Professionalism, thorough service, prompt communication, and quality work.
Negative Sentiments: Issues with scheduling delays and communication problems.

Additional Ratings:
BirdEye: 4.9 stars based on 663 reviews, supporting the overall positive sentiment trend.
Better Business Bureau (BBB): No accreditation, but the business has maintained a strong reputation with many positive reviews.
Total Lead Smart Rating: 8.5

Conclusion:
Smokey Barbier Heating Inc is a highly regarded choice for HVAC services in Manitowoc, WI, recognized for its professionalism and quality service. Potential customers may want to consider the communication issues highlighted by some clients but can expect effective solutions and skilled technicians.