Hull Electric And Service in Spanaway, Washington 98387

Hull Electric And Service

17106 17th Ave Ct E, Spanaway, WA 98387

4 (4 reviews)

Overview:
Hull Electric And Service is an electrical service provider located in Spanaway, WA. The company offers various electrical repair and installation services to meet the needs of residential customers.

Services Provided:
– Electrical repairs
– Electrical installations
– Quick fixes

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (253) 678-8217

Customer Reviews and Sentiment:
Hull Electric And Service has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback highlights the professionalism and kindness of the service technician, with customers appreciating quick responses and helpfulness.

Examples of positive reviews include:
“Neill was incredibly professional and kind… didn’t even bother to charge me for his time.” – Brendon Meyer
“Best electrician EVER!” – Susan Shreck

The complaint mentioned severe issues with communication, including a no-show for an appointment and delayed responses, which led to customer dissatisfaction.

Negative Sentiments: Poor customer service, communication issues, no-shows, and unprofessional behavior.

Additional Ratings:
BirdEye: 4.0 stars based on 4 reviews, reflecting a trend of customer satisfaction juxtaposed with significant complaints.

Total Lead Smart Rating: 4.5

Conclusion:
Hull Electric And Service appears to be a serviceable choice for electrical needs in Spanaway, WA, highlighted by positive customer experiences with professionalism and helpfulness. However, potential customers should consider the significant communication issues reported before making a decision.

Member Since August 2024

Listing Id 450964

Contact Info

17106 17th Ave Ct E, Spanaway, WA 98387
(253) 678-8217
Lead Smart Rating :
4.5/10.0

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Listing location

17106 17th Ave Ct E, Spanaway, WA 98387

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Reviews

Rusty Shackleford

7 months ago

Absolutely horrendous customer service and communication. Since day 1, I’ve been chasing Neil to even get simple responses to my questions about work on our house, having to reach back out multiple times to even get an answer after waiting days for responses. Finally this guy decides to make an appointment between 9am-10am… again ZERO communication the days prior or the morning of.. waits until 9:30am the day of to text me he’s running behind, I respond.. wait over an hour… call.. zero response… wait another hour, send text and another call.. zero response.. finally at 11:30 Neil decides he has the time to send a single text telling me he has other things to take care of as if I didn’t just waste my entire morning waiting around for him to no call / no show an appointment. Find someone else who actually values your time and business, if I could leave a 0 star review I would, as a fellow small business owner this type of customer service is beyond pitiful and absolutely not something I will put up with from other business owners. 100% would NOT RECOMMEND

Brendon Meyer

11 months ago

Neill was incredibly professional and kind. I only needed about 15 mins of help, he came by quickly and didn’t even bother to charge me for his time since it was such a quick fix. I will be using him again.

Susan Shreck

a year ago

Best electrician EVER!