Overview:
Black Hills, Inc. is a leading service provider located in Olympia, WA, specializing in electrical and HVAC services. The company is known for its high level of professionalism and commitment to customer satisfaction, catering to both residential and commercial clients.
Services Provided:
– Electrical panel replacements
– HVAC installation and repair
– Water heater installation
– Plumbing services
– Annual maintenance agreements
– Comprehensive system inspections
Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (360) 525-9199
Website: https://www.blackhillsinc.com/
Customer Reviews and Sentiment:
Black Hills, Inc. has garnered overwhelmingly positive reviews across multiple platforms, maintaining a high average rating of 4.9 stars based on approximately 4,400 reviews.
Positive sentiments highlight the company’s exceptional professionalism, prompt service, and knowledgeable staff. Customers have praised the thoroughness of their work and the clarity of communication provided throughout the service process.
Examples of positive reviews include:
“Junior and his helper came out and gave me an estimate… They were professional and timely.” – Anonymous
“From start to finish… the Technician, Brad was efficient, professional and clearly knew how to troubleshoot…” – Pati Anderson
“…Lucas was very professional in that he respected our home with his booties. He was very patient with all of our questions…” – Judy Volanti
While there are no significant negative reviews, a few customers have mentioned long response times during peak periods, urging that more personnel could further enhance service availability.
Review Summary:
Positive Sentiments: Exceptional service quality, knowledgeable staff, prompt response time, thorough communication, and professional demeanor.
Negative Sentiments: Occasional long wait times during busy periods.
Additional Ratings:
BirdEye: 4.9 stars based on 4,400 reviews, illustrating consistent customer satisfaction.
Better Business Bureau (BBB): The business is accredited and maintains an A+ rating with no consumer complaints reported.
Total Lead Smart Rating: 9.5
Conclusion:
Black Hills, Inc. stands out as a top choice for electrical and HVAC services in Olympia, WA, with a stellar reputation for quality and customer care. Their skilled technicians and commitment to meeting client needs make them a reliable option for homeowners and businesses alike. Potential customers are encouraged to utilize their extensive service offerings and take advantage of their performance guarantees.
Member Since August 2024
Listing Id 437867