Overview:
Rob’s Electric is a family-owned electrical service company located in Lake Stevens, WA. The company provides various electrical services, though specific services are not detailed in the available reviews.
Services Provided:
– Electrical services
– Family-oriented service
Hours of Operation:
Closed on any days?
Contact Information:
Phone: (425) 334-6834
Customer Reviews and Sentiment:
Rob’s Electric has garnered a low rating of 2.0 stars based on 23 reviews across various platforms.
Positive feedback is minimal but includes:
“Rob’s Electric is a family owned company that employs quality electricians. TRUST ROBS ELECTRIC.” – Michael Ramsdell
“Good family oriented company.” – Chris Fuller
The negative sentiment is significantly more pronounced, with several reviews focusing on the poor driving of their service vehicles and unprofessional behavior:
“One of their vans almost hit a tow truck.” – Travis Hockers
“I’m astounded by the drivers you employ… cutting in and out of traffic at a high rate.” – Brian
Review Summary:
Positive Sentiments: Family-owned, quality electricians.
Negative Sentiments: Extremely poor driving behavior of employees, unprofessional staff interactions, and overall dissatisfaction expressed in multiple reviews.
Additional Ratings:
BirdEye: 2.0 stars based on 23 reviews, with a consistent trend of negative feedback regarding driving and customer service.
Better Business Bureau (BBB): The business has a profile but is not accredited.
Total Lead Smart Rating: 2.5
Conclusion:
Rob’s Electric faces significant challenges with customer perception, primarily due to complaints about the driving habits of its employees and service quality. While there are some positive remarks about their electrical services, potential customers should consider the overwhelming negative feedback before choosing this company for their electrical needs.
Member Since August 2024
Listing Id 424155