Overview:
Sea-Tac Electric Inc is an electrical service provider located in Kent, Washington. With a focus on both residential and commercial electrical needs, the company aims to deliver quality workmanship and customer service.
Services Provided:
– Electrical installations
– Emergency electrical services
– Commercial electrical work
– Residential electrical repairs
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (253) 872-5553
Website: http://seatacelectric.com/
Customer Reviews and Sentiment:
Sea-Tac Electric Inc has a rating of 3.9 stars based on 21 reviews.
Positive feedback emphasizes the company’s responsiveness and quality of work, especially in emergency situations. Customers have noted:
“Great company to deal with. They did great work and took care of their customers.” – Bryan Kelley
“What a great team!! Thank you for your amazing emergency service!” – M M
“The best electricians I’ve seen. Always clean and presentable.” – Timofey Malanchuk
However, negative reviews highlight issues with customer service and employee conduct, including rudeness and management problems:
“Employee was rude and awkward.” – Preston
“The management of this company is a joke.” – Jeremy Moore
Review Summary:
Positive Sentiments: High-quality work, efficient emergency service, professionalism.
Negative Sentiments: Poor customer service, employee behavior issues, management response deficiencies.
Additional Ratings:
BirdEye: 3.9 stars based on 21 reviews, showing a mix of customer satisfaction with some recurring issues related to service.
Better Business Bureau (BBB): The business is not accredited but has a BBB rating of NR (No Rating). There have been multiple complaints over the years, particularly related to customer service.
Total Lead Smart Rating: 5.5
Conclusion:
Sea-Tac Electric Inc presents itself as a competent electrical contractor with a solid reputation for emergency services in Kent, WA. However, potential customers should consider the mixed reviews and occasional reports of poor employee conduct and follow-up before engaging their services.
Member Since August 2024
Listing Id 422560