Holmes Electric

Overview:
Holmes Electric is a reputable electrician service located in Kent, WA. The company provides a range of electrical services and has built a positive reputation among clients for professionalism, knowledge, and quality of work.

Services Provided:
– Electrical installations
– Service upgrades
– Troubleshooting and repairs
– Outlet installations
– Contract work for commercial clients

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (253) 479-4000
Website: http://www.hecowa.com

Customer Reviews and Sentiment:
Holmes Electric has garnered a strong reputation with an overall rating of 4.4 stars based on 22 reviews.

Positive feedback highlights the company’s professionalism, knowledgeable staff, and quality of service. Customers have expressed appreciation for the friendly atmosphere and thorough problem-solving approach.

Examples of positive reviews include:
“These guys are great, professional, & knowledgeable.” – Amber Latimer
“This place ROCKS!” – Daniel Lovstrom
“Very friendly and calm atmosphere. The people there know what they’re talking about.” – Cory Davis

However, negative feedback has raised concerns regarding pricing and communication. Several customers reported issues with estimates, stating that charges significantly exceeded the original quotes without proper explanation.

Examples of negative reviews include:
“They want me to pay 2x the original without explaining.” – Andy Tran
“What a rip off.” – Tiffany Balough
“They charged me 1000 never again scam electrician business.” – Lawrence Balough

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, quality workmanship, friendly service.
Negative Sentiments: Issues with pricing and communication, high estimates compared to original quotes.

Additional Ratings:
BirdEye: 4.4 stars based on 22 reviews, showcasing a similar sentiment of satisfaction among customers, with occasional complaints.
Better Business Bureau (BBB): Not accredited, with a rating of NR (No Rating). No reported complaints have emerged on BBB in the past three years.

Total Lead Smart Rating: 6.5

Conclusion:
Holmes Electric is a solid choice for electrical services in Kent, WA, recognized for its professionalism and quality work. However, potential clients should be cautious regarding pricing practices and communication issues as highlighted in recent reviews before making a decision.