MAC General, Inc. in Sterling-VA, Virginia 20164

MAC General, Inc.

111 Carpenter Dr STE G, Sterling, VA 20164

3.7 (3 reviews)

Overview:
MAC General, Inc. is an electrician service located in Sterling, VA. The company provides a variety of electrical services but has received feedback noting discrepancies in pricing and service expectations from customers.

Services Provided:
Electrical services, diagnosis and repair, customer consultation.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM.

Contact Information:
Phone: (703) 707-0606
Website: https://macgeneralelectrical.com/

Customer Reviews and Sentiment:
MAC General, Inc. has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights good management and honest quotes:
“Great company ..great owner ..courteous and honest quotes” – Erik Schmidt
“My son works here. Good boss to my son” – blue chicken

However, a negative review pointed out issues with overcharging and billing practices:
“This company will dishonestly overcharge you… Stay away from this fraudulent place” – Ryan P

Review Summary:
Positive Sentiments: Friendly management, honest quotes, and good customer relationships.
Negative Sentiments: Concerns over pricing, billing discrepancies, and perceived dishonesty.

Additional Ratings:
BirdEye: No data available
Better Business Bureau (BBB): No data available

Total Lead Smart Rating: 4.0

Conclusion:
MAC General, Inc. appears to have potential with positive reviews related to management and customer service. However, customers should be cautious due to significant concerns over pricing and billing practices as highlighted in negative feedback.

Member Since August 2024

Listing Id 452560

Contact Info

111 Carpenter Dr STE G, Sterling, VA 20164
(703) 707-0606
Lead Smart Rating :
4.0/10.0

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Listing location

111 Carpenter Dr STE G, Sterling, VA 20164

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Reviews

blue chicken

5 years ago

My son works here. Good boss to my son who l so proud of!

Erik Schmidt

7 years ago

Great company ..great owner ..courteous and honest quotes

Ryan P

7 years ago

This company will dishonestly overcharge you. They have a 1 hour minimum bill rate, which is understandable, businesses need to keep the lights on; however, I was charged 1.5 hours labor for them to diagnose a bathroom fan having a burnt out motor. Please note that they did not replace the fan or even remove the motor, they just took it out of the ceiling, found out the motor was bad, and put the fan back in the ceiling with bad motor untouched. I received a call 40 minutes into the job with the diagnosis. The contractor asked if I wanted the motor removed or left as is. I told him the electrician can just put it back as is (should take no more than 4 minutes) and wrap up, but later I get a bill for 1.5 hours labor, and a fuel surcharge, which was never mentioned in the original quote. My actual bill was 84% higher than what was expected. They were “kind” enough to remove the surreptitiously added fuel surcharge, but even then the bill was 50% higher than expected. Stay away from this fraudulent place, unless you want to write a blank check.