Riverside Electric, LLC in Front Royal, Virginia 22630

Riverside Electric, LLC

30 W 13th St, Front Royal, VA 22630

4.6 (19 reviews)

Overview:
Riverside Electric, LLC is an electrical service provider located in Front Royal, Virginia. The company is known for delivering quality electrical work with a focus on customer service and responsiveness.

Services Provided:
– Electrical installations
– Wiring services
– Dimmer switch installations
– Emergency repairs
– Troubleshooting electrical issues

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (540) 635-8888

Customer Reviews and Sentiment:
Riverside Electric, LLC has received a generally positive reception based on their 19 reviews:

Google Reviews: 4.6 stars based on 19 reviews.

Positive feedback emphasizes the company’s prompt service, professionalism, and fair pricing. Customers specifically noted the quality of work and the owner’s willingness to assist at reasonable costs.

Examples of positive reviews include:
“The gentleman who owns it treated me right and he fixed the problem at a cost to himself.” – Crystal Miller
“Arrived within 2 hrs of initial call! Diagnosed the problem in less than a minute.” – Phil Love
“Great service, went above and beyond to fix a problem that could have been catastrophic.” – JR W

However, there are also negative sentiments, particularly regarding communication and responsiveness, with one review highlighting a lack of follow-up after an inquiry.

Examples of negative reviews include:
“Never received a response to my RFQ, even after I sent them additional info they requested.” – Steve Pierce
“Tried calling, not responding — still in business?” – Sergei Kulaev

Review Summary:
Positive Sentiments: Prompt service, skilled workmanship, reasonable pricing, and great customer service.
Negative Sentiments: Communication issues and lack of responsiveness to inquiries.

Additional Ratings:
BirdEye: 4.6 stars based on 19 reviews, reflecting similar customer satisfaction with occasional concerns.
Better Business Bureau (BBB): Not specified.

Total Lead Smart Rating: 7.5

Conclusion:
Riverside Electric, LLC appears to be a reliable choice for electrical services in Front Royal, VA, praised for their quality work and responsiveness. However, potential customers should be aware of some mixed feedback regarding communication to make a well-informed decision.

Member Since August 2024

Listing Id 413700

Contact Info

30 W 13th St, Front Royal, VA 22630
(540) 635-8888
Lead Smart Rating :
7.5/10.0

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Listing location

30 W 13th St, Front Royal, VA 22630

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Reviews

Steve Pierce

3 years ago

My first experience was a short visit to install a dimmer switch: friendly, knowledgeable and reasonable. Install was fast and worked just as requested. I’m happy! I will definitely be using them for my next wiring needs, as well as recommending to others. 2021-06-12 update: Never received a response to my RFQ, even after I sent them additional info they requested.

Sergei Kulaev

3 years ago

Tried calling not responding — still in business?

Crystal Miller

3 years ago

The gentleman who owns it treated me right and he fixed the problem at a cost to himself

Greg McDonald

3 years ago

Donnie did a great job for a fair price and even gives military discount. He came out within a few hours of me calling. And this work was not an emergency. I recently moved here from the Hampton Roads area. So refreshing to get quality work so quickly. Really nice guy too. We BS’d the whole time. I will for certain use him for future electrical work.

Phil Love

3 years ago

Arrived within 2 hrs of initial call! Diagnosed the problem in less than a minute. Fixed it in 15minutes! Highly recommend!

George Farrar

3 years ago

Trusted electrician. Fair price, quality work. Highly recommended.

JR W

3 years ago

Great service, went above and beyond to fix problem that could have been catastrophic. I would recommend him to everyone. Nice guy, great work!

Danielle Cripe

4 years ago

Highly recommended price was reasonable Came out late one night for a somewhat emergency repair caused by the electrician that was used to build the house. Finished up today awesome service we will call again in the future

Kasey Elaine Hicks

4 years ago

They are awesome! Came out ASAP! Very reasonably priced. Such a gentlemen! Lots of patience lol but was very clean and careful around the home as it’s an older house. Will use them from now on for anything!

Dave

4 years ago

Highly Recommend. Most important thing to me is having an electrician extremely knowledgeable in their trade, superior skills and good customer service. Riverside Electric delivers! I wanted my over the oven hood removed and electric ran so I could install a microwave. You can’t tell what a builder’s done until you jerk that stuff out and see. Donny found a floating junction box used to plug in the oven and a large hole in the drywall. All of which he fixed. He also found high voltage readings and recommended calling the electric company to check the meter, which they will do for free (news to me). It sounds cliché but all of this is going the extra mile type of service.