Aspen Electric

Overview:
Aspen Electric is an electrical services provider located in Sweetwater, TX. The company focuses on delivering quality electrical installations and repairs, ensuring customer satisfaction through knowledgeable staff and efficient service.

Services Provided:
– Electrical repairs
– Installation of electrical fixtures
– Residential electrical services
– Estimates for electrical work

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (325) 933-4301

Customer Reviews and Sentiment:
Aspen Electric has a mix of reviews, achieving a rating of 4.3 stars based on 12 reviews.

Positive feedback highlights the company’s knowledgeable staff, quality work, and pleasant service experience. Customers have noted the diligence and professionalism of the electricians.

Examples of positive reviews include:
“Tyler and Matt were diligent, definitely knew their jobs and were very pleasant individuals.” – Mark Hampton
“The Company has friendly, knowledgeable employees. I recommend this co.” – Merle Borders
“Mitch with Aspen was awesome… He took time to explain matters to us.” – Maria Kuykendall

On the other hand, some complaints pertain to long wait times for service, inaccurate estimates, and issues with payment procedures.

Examples of negative reviews include:
“They were busy but took forever to come to my home.” – Diana Marderosian
“Make sure you make out the check for the right amount… They will try and cash it to get extra money.” – D B

Review Summary:
Positive Sentiments: Knowledgeable staff, quality and diligent work, good customer interaction.
Negative Sentiments: Delays in service, inaccuracies in estimates, payment issues.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, suggesting consistent customer experiences with some revealed issues.
Better Business Bureau (BBB): The company has a profile with a rating of B and one complaint on record regarding service delays and payment disputes.
Total Lead Smart Rating: 6.4

Conclusion:
Aspen Electric presents itself as a competent electrical service option in Sweetwater, TX, with many satisfied customers appreciating the professionalism and knowledge of its employees. However, potential clients should be mindful of the negative experiences shared by some reviewers, particularly regarding delays and payment issues.