Watson Electric in Santa Fe-TX, Texas 77517

Watson Electric

4511 S Elm St, Santa Fe, TX 77517

2.8 (6 reviews)

Overview:
Watson Electric is an electrician service located in Santa Fe, TX. The company is primarily focused on providing electrical repairs and installations, though it has received a mix of reviews regarding its professionalism and quality of work.

Services Provided:
– Electrical repairs
– Wiring installations
– Electrical troubleshooting
– Installation of exhaust fans

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (409) 599-5548

Customer Reviews and Sentiment:
Watson Electric has received a variety of reviews:

Google Reviews: 2.8 stars based on 6 reviews.

Negative feedback highlights issues such as unprofessional behavior, poor quality of work, and inadequate troubleshooting skills. Customers have expressed dissatisfaction and frustration due to unaddressed problems and blame-shifting.

Examples of negative reviews include:
“A nightmare. Did a total re wire… Very unprofessional attitude. Stay away from this guy.” – Jerrod Ponder
“I would avoid this guy for any electrical work… Poor service. Do yourself a favor and avoid this headache.” – Charles Anselmo

On the other hand, some positive reviews praise the company for thoroughness and honesty in fixing electrical issues, demonstrating an ability to save customers money.

Examples of positive reviews include:
“Great company. He fought with the warranty company and got the issues covered.” – David Hunter
“He is a thorough, professional and honest electrician.” – Mark Barnett

Review Summary:
Positive Sentiments: Thoroughness, honesty, and some successful troubleshooting cases.
Negative Sentiments: Unprofessional behavior, poor-quality work, inadequate service, and blame-shifting.

Additional Ratings:
Total Lead Smart Rating: 4.2/10
This rating reflects the mixed sentiments gleaned from customer reviews, particularly the prevalence of negative experiences overshadowing the positive ones.

Conclusion:
Watson Electric appears to have significant challenges regarding customer satisfaction due to a history of unprofessional conduct and inadequate repairs. While it has some loyal customers who appreciate its thoroughness and cost-saving efforts, potential customers should exercise caution and seek alternative options based on the mixed reviews.

Member Since August 2024

Listing Id 448511

Contact Info

4511 S Elm St, Santa Fe, TX 77517
(409) 599-5548
Lead Smart Rating :
4.2/10.0

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Reviews

Jerrod Ponder

6 years ago

A nightmare. Did a total re wire. Not one plug or light switch is at the same level throughout the house. Very slow to get the job done. Very unprofessional attitude. likes to blame customer for issues that he causes. Stay away from this guy

Charles Anselmo

6 years ago

I would avoid this guy for any electrical work. I usually don’t write reviews but this electrician is very unprofessional and does less than desirable work. He wanted $600 to install two bathroom exhaust fans in my house and then proceeded to cut off the brackets and instead use wire attached to the rafters to hold the exhaust fans in place. I called him out once again (I thought I would give him another chance) because the water well pump wasn’t working and he looked it all over and said he couldn’t find anything. It was clear the receptacle was burned out and when I mentioned it to him he had every excuse in the book. He’s an electrician and to me, checking the receptacle should have been the very first thing I checked. Poor service. Do yourself a favor and avoid this headache. There are better electricians out there!!!

Lisa Zwernemann

7 years ago

Same as prior person said…we have called numerous times and always blamed Centerpoint. ..smell a class action if anyone is in treated unless we do not hear from you watson. Think Centerpoint would be interested in your slander. You know our number

David Hunter

9 years ago

Came over to fix a small problem and ended up finding a much larger issue. He fought with the warranty company and got the issues covered. Great company.

Mark Barnett

10 years ago

I have a rent house and it was having electrical problems. Half of the house would lose power, then after resetting the breakers the power would return to normal. I had two different electrical contractors investigate the problem and give me an estimate. Both said I needed to replace my breaker panel, $1,600. I called Ken Watson owner of Watson Electric to give me a third estimate. He called me back and said that he had Centerpoint Energy check their power legs. The problem was on their end, a leg was out. He said it was his mission statement to “save his customers money”. He saved me $1,600 of needless repairs. Call him. He is a thorough, professional and honest electrician.