Ross Electric

Overview:
Ross Electric is a family-owned electrical services company located in San Antonio, TX. They provide various electrical services and are recognized for their dedication to customer satisfaction.

Services Provided:
– Electrical repairs
– Solar system assistance
– General electrical work

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (210) 733-5452
Website: www.rosselectriccompany.com

Customer Reviews and Sentiment:
Ross Electric has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 10 reviews.

Positive feedback highlights the company’s quality of work and customer service, especially commending specific employees.

Examples of positive reviews include:
“Great family business. Top notch work, especially Tim, Robert, and Mikey” – Twisted Edge
“Great work” – Kyle Prine
“Excellent service. Great bunch of electricians…” – Catherine OOOUUI (CATHI)

Negative sentiments focus on issues with customer service, including disrespectful behavior and lack of assistance.

Examples of negative reviews include:
“Disrespectful, and a rude driver.” – Emily Brown
“No help” – ben russell
“No!” – Brooke Robledo

Review Summary:
Positive Sentiments: High-quality work, strong support from specific employees, sense of family business.
Negative Sentiments: Poor customer service experiences, issues with respect and assistance.

Additional Ratings:
BirdEye: 3.4 stars based on 10 reviews, reflecting a similar trend of customer satisfaction with contrasting experiences.
Total Lead Smart Rating: 4.0

Conclusion:
Ross Electric shows a commitment to quality work in San Antonio, TX, but potential customers should consider the mixed reviews regarding customer service to make an informed decision.