Overview:
Intrepid Electric Inc is an electrical service provider located in San Angelo, TX. They specialize in residential and commercial electrical work, including repair, installation, and maintenance services. The company has established a positive reputation in the community for their responsiveness and professionalism.
Services Provided:
– Electrical repairs
– Breaker box service
– Rewiring of older electrical systems
– Installation of outlets
– Emergency electrical assistance
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (325) 276-3628
Website: https://www.intrepidelec.com/
Customer Reviews and Sentiment:
Intrepid Electric Inc has garnered a solid reputation based on customer reviews:
Google Reviews: 4.6 stars based on 36 reviews.
Positive feedback emphasizes the company’s quick response times, professionalism, and quality of work. Customers frequently commend the electricians for their respectfulness and the clear communication throughout the service process.
Examples of positive reviews include:
“Mike and Daniel were on time, focused on the work… The bill was fair considering the amount of time spent.” – M. Cooper
“Intrepid responded immediately and had us fully restored in a few hours.” – Nancy Blackwell
“I have absolutely no complaints about the work that they did.” – rapunzll
However, there are also mentions of negative experiences, particularly regarding unresolved issues and perceived negligence on the part of the company.
Examples of negative reviews include:
“Be extremely careful if you do business with them as they do not pay their bills.” – Harold Sharp
“They created a problem on top of the old problem;… within 12 hours the power was totally out.” – Igaku
Review Summary:
Positive Sentiments: Prompt service, professional behavior, clear communication, fair pricing, and quality work.
Negative Sentiments: Unresolved issues with service quality, communication challenges, and claims of negligence related to electrical work.
Additional Ratings:
BirdEye: 4.6 stars based on 36 reviews, reflecting overall customer satisfaction despite some negative feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years regarding service quality.
Total Lead Smart Rating: 7.5/10
Conclusion:
Intrepid Electric Inc is a reliable choice for electrical services in San Angelo, TX, highlighted by quick response times and quality service. However, potential customers should consider the mix of positive and negative reviews, particularly regarding service consistency and communication.
Member Since August 2024
Listing Id 446702