Service Today Heating, Cooling, & Electrical Repair in Rowlett, Texas 75089

Service Today Heating, Cooling, & Electrical Repair

3906 Melcer Dr # 301, Rowlett, TX 75089

4.7 (262 reviews)

Overview:
Service Today Heating, Cooling, & Electrical Repair is a multifaceted service provider located in Rowlett, TX, specializing in heating, ventilation, air conditioning (HVAC), and electrical repairs. The company has established a solid reputation for its range of services and commitment to customer satisfaction.

Services Provided:
– HVAC installations and repairs
– Electrical repairs
– Ceiling fan installations and troubleshooting
– Low voltage lighting systems
– Routine maintenance and service calls

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (469) 457-4295
Website: www.servicetoday247.com

Customer Reviews and Sentiment:
Service Today has garnered an impressive rating of 4.7 stars based on 262 reviews across various platforms.

Positive feedback highlights the company’s professionalism, promptness in service, and the expertise of their technicians. Customers appreciate the thorough explanations provided by the team and the effectiveness of the repairs.

Examples of positive reviews include:
“Everett took great care of us… Will be using this team moving forward.” – Sergio Ruiz
“Master electrician, Steve Robinson, was very professional and knowledgeable… We are very pleased with our lighting.” – Brenda George
“Jonathan… knows his work very well.” – Mary Martinez

However, there are negative sentiments as well, primarily focusing on communication issues and lack of response to service calls.

An example of a negative review:
“Does not respond when put in service calls… Have tried repeatedly over the last 9 months.” – Kelly Watson

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, prompt service, effective problem-solving, good communication from technicians.
Negative Sentiments: Communication issues and lack of responsiveness to service calls.

Additional Ratings:
Google Reviews: 4.7 stars based on 262 reviews.
BirdEye: N/A
Better Business Bureau (BBB): Profile not listed.

Total Lead Smart Rating: 8.2

Conclusion:
Service Today Heating, Cooling, & Electrical Repair is a reliable choice for HVAC and electrical services in Rowlett, TX, known for their skilled technicians and prompt service. While the company enjoys strong positive reviews overall, potential customers should consider the occasional report of communication issues when making a decision.

Member Since August 2024

Listing Id 445917

Contact Info

3906 Melcer Dr # 301, Rowlett, TX 75089
(469) 457-4295
Lead Smart Rating :
8.2/10.0

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3906 Melcer Dr # 301, Rowlett, TX 75089

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Reviews

Kelly Watson

a year ago

Does not respond when put in service calls. Have tried repeatedly over the last 9 months to get low voltage lighting fixed after they installed it.

Sergio Ruiz

a year ago

As always, Everett took great care of us. He is always attentive & great at explaining the process and answering our questions. Jonathan was equally as good. Will be using this team moving forward

Brenda George

a year ago

Service Today was recommended in Angi where I contacted the company online. I received a call to set up an appointment that same day. Master electrician, Steve Robinson, was very professional and knowledgeable. He took time to talk to me about the lighting that was causing us problems. He gave us choices on how we could solve the problem. We appreciate his professionalism and wonderful personality. We are very pleased with our lighting. Brenda

Mary Martinez

a year ago

Jonathan was here for the second time yesterday. His first visit was to install a new air conditioner unit. We liked him right away. He knows his work very well and and told us what was going to happen. He and his helper finished the job, cleaned up and left. He returned yesterday to make a very small adjustment to the heating unit. Jonathan is a good worker and a very nice person.

shelia barge

a year ago

They were very courteous and efficient. a job well done.

Sonya D

a year ago

They fixed my ceiling fan/light combo unit in record time!!! (Apparently it was an super easy fix for them) and they therefore only charged me the troubleshooting service fee! They even explained how I can reset the remotes myself in the future (I have 4 remotes between the 2 units) in case they get off-synced from the units again in the future!!! Super thnx guys!!!

jeffrey henning

a year ago

Always super professional and informative.

Roscoe Patton Jr

a year ago

Me and my wife really appreciated the way we were treated, letting us know what was going on and potential problems that could have happened in the future if the work wasn’t done correctly

Eric Kaplan

a year ago

Damaged wiring to a ceiling fan in bedroom from squirrels in attic. Identified the problem returning tomorrow to make full repair. All done same day that I requested service. Steve explained all options and quotes and was very thorough. Will update once repair is completed

Bob Samuels

a year ago

Tech. Hightower did a great job. Right from the start he asked various questions to find out if I was having any problems. He fixed the problem right away. He ran more tests then the techs usually run. His attitude showed that he really cared about the customer. So – go ahead and give him two five star ratings for us.