Matts Electric Co. in Lewisville-TX, Texas 75067

Matts Electric Co.

101 E Southwest Pkwy, Lewisville, TX 75067

3.4 (5 reviews)

Overview:
Matts Electric Co. is an electrical service provider located in Lewisville, TX. The company offers a range of electrical services, focusing on residential needs.

Services Provided:
Electrical installations, panel repairs, ceiling fan box installations, wall switches installation, customer consultation on electrical issues.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (817) 952-5838

Customer Reviews and Sentiment:
Matts Electric Co. has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 5 reviews.

Positive feedback highlights the company’s knowledgeable and efficient technicians. Customers appreciated the thoroughness in explaining issues and the quality of work.

Examples of positive reviews include:
“The technician took his time to explain… got the job done perfectly.” – Candice Breaux
“A top-notch experience from start to finish… fixed it expertly.” – Donna Kopf

Negative sentiments point to unprofessional behavior, including missed appointments without communication.

Examples of negative reviews include:
“Given a waiting window of three hours… they never called or showed up.” – Jim Vinz
“I don’t even think they are a repair service… no show no call again.” – eric decinti

Review Summary:
Positive Sentiments: Knowledgeable technicians, thorough explanations, timely and efficient service.
Negative Sentiments: Issues with missed appointments, lack of communication, perception of unreliability.

Additional Ratings:
BirdEye: 3.4 stars based on 5 reviews, indicating a similar trend of divided customer satisfaction.
Total Lead Smart Rating: 4.0

Conclusion:
Matts Electric Co. in Lewisville, TX, shows potential with competent technicians and some positive service experiences. However, customer concerns about reliability and communication issues may warrant caution for prospective clients.

Member Since August 2024

Listing Id 426170

Contact Info

101 E Southwest Pkwy, Lewisville, TX 75067
(817) 952-5838
Lead Smart Rating :
4.0/10.0

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Listing location

101 E Southwest Pkwy, Lewisville, TX 75067

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Reviews

Jim Vinz

a year ago

Given a waiting window of three hours and after almost four hours of waiting, they never called or showed up. Terribly unprofessional.

Candice Breaux

a year ago

The technician took his time to not only explain to me what the issues were with my panel but even walked me through the step by step process of what needed to be done to rectify the issue. The technician was very punctual, very efficient in how he worked, and got the job done perfectly. If you are looking to work with the best in the city you don’t have to look any further than this company.

eric decinti

2 years ago

I should say I tried to use this business. Scheduled me for Monday no show, no call. I contacted them they said they would call back. They didn’t. I called again and they rescheduled me for Friday, and no show no call again. I don’t even think they are a repair service but rather an order taker subbing the business out. DON’T USE THEM.

Dyer Glen

3 years ago

Matts Electric Co. perfectly fitted in ceiling fan boxes for 4 rooms in my home and installed wall switches for 3 of those rooms. The serviceman was pleasant to work with, responsive to questions, and on time for the quote walk-through and work performed. Additionally, he took great care to protect floors and furniture, minimize the dry wall dust, and completed the job with obvious care. I will definitely call him and his company for any future electrical work.

Donna Kopf

4 years ago

A top-notch experience from start to finish. These guys were helpful with setting up the appointment and discussing pricing. The technician arrived early and did a great job. He was personable and knowledgeable; found the problem quickly and fixed it expertly. I recommend this company highly!