McCarty Electric Company

David Bates

2 weeks ago

Because of all the recent storms and the power outages we’ve been having, I had finally made the decision to invest in a whole home generator. I already knew I wanted a Generac generator because of the 5 year warranty, and then another 5 year warranty once you register your generator with Generac. Also, after some research, I found that the life expectancy of a Generac is 25 to 30 years with proper maintenance. Generac has an option to purchase a well worth it extended warranty if you choose to do so that will take it beyond the 10 year warranty. This was a major investment for me and the Generac brand, the authorized dealer, and with the amount of work involved, the installer were all very important decisions for me because I needed a brand I could trust with a great warranty and I needed the dealer and installer to be someone I could trust to take care of me, my generator, and give me a fair honest price. Well, I got all three of those with McCarty Electric right here in town. I didn’t want my money to go to a big chain store like Home Depot and who knows who they contract with to install the generator. With McCarty Electric, I felt better about keeping the money local and promoting a smaller business than a giant chain store and I can tell you that I do not regret my decision. Brian McCarty grew up here and has been an electrician for a long time now. McCarty Electric has been around and in business for a very long time as well so it felt like a home town friend when he came by to take a look at my the needs for my whole home generator. Very friendly and helpful and very honest with me about the installation process and the cost. The complete cost was well below what I was expecting and the investment is worth it to have my whole home powered for the next power outage. The peace of mind, the service, the install, and the amazing people that work at McCarty Electric were all priceless to me. Annie who works in the office is amazing and knowledgeable and very helpful. I got to work with her a few times to take care of the payment, all the questions I asked, and she even took care of scheduling for the gas company to come out and upgrade my meter to handle the generator running on natural gas. I’m not one to write many reviews and haven’t written many at all, but McCarty Electric and all the staff deserve a good review and I couldn’t be more comfortable and happy with my decision. Brian and all his staff made me feel very comfortable with this investment and have all been very friendly and helpful through the entire process and that’s what makes a great business and make repeat customers. If I ever need anything else electrical related, my first and only call will be to McCarty Electric. Thank you McCarty Electric!

Jeremy Evens

2 weeks ago

A fantastic local company run by even better people. Small things people do can say alot about their character.. and let me tell you the folks employed here have excellent character; they care about people 100%, even the little guys. 10/10

marilyn cummings

8 months ago

Very fair and affordable. Did a great job installing my generator.

William Brown

a year ago

I’ve been using McCarty Electric to service my Generacg generator for the past 3 or 4 years. I do not have any complaints about the employees of this company, but the owner, Keith McCarty, is very rude. They serviced my generator in the beginning of January 2023 and at the end of February 2023 there was an issue with the battery on the generator. The company sent a technician out on February 23, 2023 to fix the problem and the company charged me another service fee for something that should have been taken care of in January. So when I talked to the owner, Keith McCarty, about my concerns with the invoice he was rude and aggressive. Near the end of the conversation he had the nerve to tell me that I was waisting his time. Needless to say I will no longer be using their services.

R Pippin

a year ago

I had my annual service completed by McCarty on September 29th and then last night we lost power. The generator DID NOT come on and when i went out to check the system was in error mode. I called this morning to have then come look at was told its $135 service call to check it out. Since they were the last one to work n the unit i don’t think thats fair. It worked before they got here and now it doesnt.

James Uihlein

2 years ago

They never called to set a appointment to see what I need to run power to my shed

Shawn Morris

2 years ago

I only give McCarty the second star because the work was not terrible. I had them do all the electrical for a new build in Huntsville. If you have infinite time and can wait around for weeks on end, McCarty may be a good fit for you. They take FOREVER to call you back, respond to emails, put you on schedule. They send one guy to do the rough wiring for the entire house. It took him weeks. They will not put me on schedule for warranty even two weeks out. This place is a joke and Kieth the owner should be embarrassed.

Don Davis

3 years ago

Looking at the bad reviews you can see by McCarty Electrics response that the do not accept accountability and responsibility for their poor service. I had a horrible experience with them but why bother to write about it as they will just deny everything.

Roger Parker

3 years ago

Waiting on quote They never call back!!

HeathYT

3 years ago

McCarty installed our Generac generator two months ago. Their technicians were Very Knowledgeable about Generac and the servicing of the unit. We were “never” without heat during the 2021 Ice & Snow storm. Our family is very grateful. The Harughtys