AC DC Electric Inc in Houston, Texas 77074

AC DC Electric Inc

7031 Hazen St, Houston, TX 77074

4.2 (13 reviews)

Overview:
AC DC Electric Inc is a Houston-based electrician company known for providing a variety of electrical services. They are recognized for their commitment to quality work and customer satisfaction, offering professional electrical solutions in both residential and commercial settings.

Services Provided:
– Electrical repair and installations
– Wiring and rewiring services
– Installation of smart home devices (e.g., WiFi switches)
– General electrical troubleshooting

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (713) 956-6969

Customer Reviews and Sentiment:
AC DC Electric Inc has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 13 reviews.

Positive feedback emphasizes the company’s promptness, professionalism, and quality of service. Customers appreciate Jim’s knowledge and honesty, often highlighting his quick responses and thorough work.

Examples of positive reviews include:
“Jim was at our house in 15 minutes and diagnosed the issue in less than 10 minutes!” – Winnertony
“He was very knowledgeable, careful, and quick, and charges a very reasonable rate.” – Jennifer Mollhagen
“Prompt service for a great value. Jim knows his stuff.” – Ross Couvillon

Some negative feedback notes issues with communication and professionalism. One reviewer expressed dissatisfaction with the lack of follow-up after a quote request and criticized the abrupt refusal of a job without explanation.

Examples of negative reviews include:
“That was very unprofessional and left a bad impression on me.” – Jim Pitre
“He said the breaker was OK while it was burned out.” – Magdy Sabonghy

Review Summary:
Positive Sentiments: Quick response times, knowledgeable technicians, quality work, reasonable pricing, and professional demeanor.
Negative Sentiments: Communication issues, unprofessional job refusals, and occasional inconsistent service quality.

Additional Ratings:
BirdEye: 4.2 stars based on 13 reviews, consistent with the overall sentiment that highlights professionalism but acknowledges some complaints.
Total Lead Smart Rating: 7.4

Conclusion:
AC DC Electric Inc appears to be a solid choice for electrical services in Houston, TX, noted for their professionalism and quick response times. However, potential customers should remain mindful of the mixed reviews regarding communication and the need for consistent follow-through on service requests.

Member Since August 2024

Listing Id 419469

Contact Info

7031 Hazen St, Houston, TX 77074
(713) 956-6969
Lead Smart Rating :
7.4/10.0

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7031 Hazen St, Houston, TX 77074

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Reviews

Winnertony

6 months ago

Jim was at our house in 15 minutes and diagnosed the issue in less than 10 minutes!

Jim Pitre

a year ago

I’ve had AC/DC come out and do some small jobs for me in the past and they did a fairly good job. However, one of the projects we’re doing this year is the complete re-wiring of our home. I called AC/DC and the owner, Jim Caughman, came out to give me a quote. I got the impression that while he was getting the information for what we wanted, it was a little over his head. He kept telling me that, because of the house’s low roof, he wouldn’t be able to change some of the wiring in the front. We’re getting the wiring changed because we don’t want to have that old, original wiring anymore so leaving some in place was not an option. I just thought that was kind of odd. Anyway, he finished getting our information and said he’d email a quote to me in a day or two. A week went by and we hadn’t heard anything from him. No call, email, or anything. After a few more days an email from AC/DC lands in my inbox. Instead of the quote he promised, it was a letter telling me he had decided to decline the job with no explanation. That was very unprofessional and left a bad impression on me. He could have at least called, talked to me like an adult and explained his reasoning. I won’t call them again.

Russell Warmack

a year ago

Jim replaced several light switches in my home over to WiFi switches. He did a great job I would recommend him to anyone!

Deray Ferrier

a year ago

Honest Quality. Thank You.

Jennifer Mollhagen

2 years ago

He came out to fix several things for us. He was very knowledgeable, careful, and quick, and charges a very reasonable rate. We highly recommend him!

Christine Hooker

3 years ago

Great service!! Very knowledgeable!! HONEST!!

Colleen Schmidt

4 years ago

We used these guys when we moved into our house about six years ago. We had a lot of issues with the renovators who had done the wiring in the house. AC DC came out, gave us some neutral insight into the wiring and helped us with follow-up questions. Even gave some insight into how to follow-up with the city of Houston. Since then, when I’ve had electrical issues have contacted and Jim has always been responsive. Nice guy, knows what he’s doing, and he’s always honest about pricing and what needs to be done or what doesn’t need to be done. Update: Had to use Jim for some other issues. He’s a really great guy and was super flexible on meeting us. Jim’s by the books, meaning he always pulls permits, looks things up, etc. He even walked by a t-shirt heat press of mine and was like, “ohhh, let me fix that cord….”. Even by the book, he’s chill and honest, not intimidating at all.

Toni J

4 years ago

Professional and very good at doing an excellent job. Yes, I would recommend his company.

Ross Couvillon

4 years ago

Prompt service for a great value. Jim knows his stuff. Hire with confidence.

Magdy Sabonghy

4 years ago

They send me Rocco, bad and INCOMPETANT, said the breaker was OK while it was burned out when another electrician pulled it out.