Metro Electric, Inc.

Overview:
Metro Electric, Inc. is an electrical contracting company located in Brownsville, TX. The business provides a range of electrical services, focusing on maintaining high standards of safety and professionalism.

Services Provided:
Electrical installation, maintenance and repairs, customer service, professional conduct.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (956) 831-7801
Website: http://www.metroelectric-rgv.com/

Customer Reviews and Sentiment:
Metro Electric, Inc. has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 8 reviews.

Positive feedback often highlights the professionalism and quality service provided by the staff. Customers appreciate how they are treated by the team, and some express loyalty due to positive experiences.

Examples of positive reviews include:
“Love the way they treat you!!” – Victor Silva
“Very professional and excellent service!” – Rudy Gutierrez

Conversely, negative reviews point to severe service failures, including poor communication and unqualified staff. Complaints reference significant project delays and lack of management response.

An example of a negative review states:
“Poor service, non qualified and irresponsible staff causing project worth 450K on hold for 2 months…” – Valley Healing Hands

Review Summary:
Positive Sentiments: Professionalism, courteous service, good treatment of customers.
Negative Sentiments: Poor service, unqualified staff, lack of management response to complaints.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews, echoing the mixed sentiment noted above.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service issues in the past.
Total Lead Smart Rating: 5.5

Conclusion:
Metro Electric, Inc. in Brownsville, TX, shows potential through positive customer interactions and professionalism. However, the occurrence of serious complaints regarding service quality and a lack of responsive management indicates that prospective clients should approach with caution.