Klock’s Electric in Austin-TX, Texas 78757

Klock’s Electric

1813 Richcreek Rd, Austin, TX 78757

4.9 (47 reviews)

Overview:
Klock’s Electric is a highly-rated electrical service provider located in Austin, TX. The company offers a wide range of residential electrical services tailored to meet the needs of homeowners. Customers frequently commend their professionalism, efficiency, and competitive pricing.

Services Provided:
– Residential electrical repairs
– Light fixture installations
– Electrical box modifications
– GFCI repairs
– Emergency electrical services

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (512) 837-4704
Website: https://klockelectric.com/

Customer Reviews and Sentiment:
Klock’s Electric has received overwhelmingly positive feedback from customers across multiple platforms:

Google Reviews: 4.9 stars based on 47 reviews.
BirdEye: 4.9 stars also reflecting strong customer satisfaction.

Positive sentiments highlight the company’s prompt service, professionalism, fair pricing, and quality of work.

Examples of positive reviews include:
“Great to work with. Fair estimate… They were on time, professional, and done within 2 hours.” – Jennifer Johnson
“Klock’s is always our first call for any electrical issues.” – Evan Caso
“This team is top notch… The experience was amazing.” – Smarter Homes

Negative feedback mainly revolves around communication and scheduling issues, with one significant complaint:
“Incredibly poor experience… let down on multiple fronts including scheduling, communication, and ultimately resulted in delays.” – Branden Kennedy

Review Summary:
Positive Sentiments: Professionalism, prompt service, fair pricing, quality workmanship, and efficient scheduling.
Negative Sentiments: Issues with communication and scheduling delays, as well as one unresolved complaint.

Additional Ratings:
BirdEye: 4.9 stars based on 47 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited. There is no BBB rating noted, and no complaints have been reported in the last three years.
Total Lead Smart Rating: 8.8

Conclusion:
Klock’s Electric is a reliable choice for electrical services in Austin, TX, known for their professionalism and quick response times. Despite a few reported issues regarding communication and scheduling, the overall customer sentiment remains highly positive, making them a favorable option for homeowners seeking electrical solutions.

Member Since August 2024

Listing Id 395229

Contact Info

1813 Richcreek Rd, Austin, TX 78757
(512) 837-4704
Lead Smart Rating :
8.8/10.0

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1813 Richcreek Rd, Austin, TX 78757

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Reviews

Jennifer Johnson

a month ago

Great to work with. Fair estimate ( I got 3). They were on time, professional, and done within 2 hours. I’ll call them for my electrical needs from here on.

Walter Wilkes

2 months ago

We love Klock! They are polite, fast, and do excellent work.

Michelle

4 months ago

I highly recommend Klock’s. Max fixed a number of issues after we moved into our new house. He did such a great job and was so courteous that we asked him to come out a couple months later to repair a fried GFCI in our kitchen island. Greg scheduled us within days which was nice given our dishwasher and disposal were without power. I’ll definitely continue to use Klock’s as issues crop up!

Rachel Howes

4 months ago

I called Klock’s on Thursday to let them know I needed help with having the electrical box for the light fixture in my dining room moved over a few inches because when we purchased our home we noticed that this light fixture was off-center in the room. They were able to get me scheduled first thing on Monday morning, pricing was reasonable, and the job was done in about an hour. I will definitely call Klock’s for any future electrical work in my home.

Evan Caso

4 months ago

Klock’s is always our first call for any electrical issues. They are on time, efficient, and their prices are reasonable.

Smarter Homes

4 months ago

This team is top notch. I have worked on a few projects with Klock but more recently on a Lutron Ra3 lighting project that was led by there technician Lance. The experience was amazing and Lance is outstanding to work with. I look forward to working with Klock again!

Natalia Roush

5 months ago

Use these guys all the time!

Branden Kennedy

7 months ago

Incredibly poor experience. Came highly recommended by our realtor, was let down on multiple fronts including scheduling, communication and ultimately resulted in both in delays and more cost than initially expected. But it’s the always the customer’s fault, so they have that going for them… Requested to speak to the owner to discuss, that has fallen on deaf ears, but they sure are prompt on charging my credit card. With all the other options out there, steer clear and go elsewhere

YUAN LIANG

8 months ago

The electrician came out on short notice and provided me with great service at a reasonable price. They literally saved my day. Thank you so much!

Mark Groner

8 months ago

Found an electrical issue while working on a larger project. They were able to get out very quickly to keep our project on time. Will definitely be using Klock moving forward