Patrick Electric Service in Amarillo, Texas 79102

Patrick Electric Service

1602 S Monroe St, Amarillo, TX 79102

3.8 (13 reviews)

Overview:
Patrick Electric Service is an electrician company located in Amarillo, TX. They offer various electrical services to both residential and commercial clients, focusing on efficient and prompt service.

Services Provided:
Electrical repairs, breaker box replacement, power restoration, and general electrical service.

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (806) 374-0407
Website: https://www.patrickcompanies.com/

Customer Reviews and Sentiment:
Patrick Electric Service has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 13 reviews.

Positive feedback highlights the company’s quick response times, professionalism, and value for money. Customers have praised their ability to handle emergencies effectively.

Examples of positive reviews include:
“Thank goodness for this company! A delivery truck hit our power line… These guys came out and worked to get everything repaired.” – Amy Upton
“Excellent.” – Jimmy Whisenhunt
“I have used these great guys more than 3 times… they get the job done professionally and are always there quicker than most other similar businesses.” – Rudy Garibay

However, there are negative reviews that point out issues with professionalism and customer service:
“They sent an electrician out to replace a breaker box… he acted like it was his first day on the job.” – Gandy Dancer
“Bad service and personal is very unprofessional.” – Tony Sanchez
“…the initial person who repaired an outlet… failed to document that outlet on the receipt… Stay clear, there are plenty of other electrical companies.” – John Shanks

Review Summary:
Positive Sentiments: Quick response, professionalism, efficient service, and value for money.
Negative Sentiments: Issues with professionalism, communication problems, and mishandled billing.

Additional Ratings:
BirdEye: 3.8 stars based on 13 reviews, indicating a similar mix of customer satisfaction and complaints.
Total Lead Smart Rating: 5.5

Conclusion:
Patrick Electric Service has proven to be a reliable option for electrical services in Amarillo, TX, particularly noted for their quick response in emergencies. However, potential customers should be aware of the mixed reviews and prior customer experiences indicating issues with professionalism before making a decision.

Member Since August 2024

Listing Id 393022

Contact Info

1602 S Monroe St, Amarillo, TX 79102
(806) 374-0407
Lead Smart Rating :
5.5/10.0

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1602 S Monroe St, Amarillo, TX 79102

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Reviews

Amy Upton

a week ago

Thank goodness for this company! A delivery truck hit our power line on our business and the city had to cut the power. These guys came out and worked to get everything repaired and ready for Excel to get us connected and up and going the next morning. This could have been so much worse had they not been there, thank you so much!

Jimmy Whisenhunt

9 months ago

Excellent.

Rudy Garibay

a year ago

I have used these great guys more than 3 times and each time they get the job done professionally and are always there quicker than most other similar businesses. Plus they offer great value and go the extra mile that you are satisfied. I can’t say enough about them. Definitely recommend them for any electrical service you may need. Lord bless this business and all of their employees.

Gandy Dancer

a year ago

They sent a Electrician out to replace a breaker box and he acted like it was his first day on the job. He wasn’t sure how he was going to get the old box out and run wires to the new one etc. He said are you sure you want to do this because it is going to cost you about $500. With so much uncertainty on his face, I was scared to let them even begin.

tony sanchez

2 years ago

Bad service and personal is very unprofessional

John Shanks

2 years ago

I’ve been double charged because the initial person who repaired an outlet as part of a larger job failed to document that outlet on the receipt (as well as failing to fix the outlet). When that outlet again failed a week later and I called Patrick out to fix it, I was charged for an hour of labor since it hadn’t been initially documented. A supervisor promised to look into it, but I notice now 2 weeks later that that second $70 check has also now been cashed. This strikes me as incredibly shady and a poor way of doing business, especially to net only another $70 and lose a customer for life. Stay clear, there are plenty of other electrical companies.

Thomas Hovanec

3 years ago

fast service .

Laura Diehl

3 years ago

Got here quick. Got my power back to working