Duke Electric Co Inc

Overview:
Duke Electric Co Inc is a reputable electrical service provider located in Amarillo, Texas. The company primarily specializes in commercial electrical services but also caters to residential needs. Known for its family-oriented culture and commitment to customer satisfaction, Duke Electric has established itself as a reliable choice in the local electrical service market.

Services Provided:
– Commercial electrical services
– Residential electrical installations
– Electrical system inspections
– Customer support and consultation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (806) 376-6248
Website: http://www.dukeelec.com/

Customer Reviews and Sentiment:
Duke Electric Co Inc has garnered positive feedback across various platforms:

Google Reviews: 4.6 stars based on 25 reviews.

Positive sentiments highlight the company’s hard-working staff, family-oriented approach, and quality of service. Customers have appreciated the professional guidance, particularly for commercial installations.

Examples of positive reviews include:
“Great people. I have never worked with a more family oriented, hard working crew.” – Scott Smith
“Best Electric Company in the Panhandle.” – Zackariah O’Dell

However, there is one notable complaint regarding poor communication and customer service, which contrasts with the generally positive experience of other clients.

Negative sentiments include:
“I had to keep calling him back after he got the address wrong.” – Makeadifference 1964

Review Summary:
Positive Sentiments: Family-oriented staff, high-quality service, professional consultation, and support.
Negative Sentiments: Poor communication and individual incidents of customer dissatisfaction.

Additional Ratings:
BirdEye: 4.6 stars based on 25 reviews, reflecting a consistent level of customer satisfaction.
Total Lead Smart Rating: 8.4

Conclusion:
Duke Electric Co Inc appears to be a reliable choice for electrical services in Amarillo, TX, particularly recognized for its dedicated staff and commitment to quality. However, potential customers should be mindful of the noted communication issues with some clients when considering their options.