TDEC Inc

Overview:
TDEC Inc is an electrician service located in Alvin, TX, specializing in various electrical services including generator installations and repairs. With a commitment to quality and customer satisfaction, TDEC Inc has served the community effectively and is recognized for its responsive service.

Services Provided:
– Generator installation and repair
– Residential electrical services
– Emergency electrical services
– Customer service and consultation

Hours of Operation:
Monday to Friday: 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (281) 331-3172
Website: https://www.tdecinc.com/

Customer Reviews and Sentiment:
TDEC Inc has received a mix of positive and negative feedback from customers:

Google Reviews: 4.3 stars based on 14 reviews.

Positive feedback emphasizes the company’s promptness, quality of work, and exceptional customer service. Customers appreciate the efficiency and responsiveness, especially in urgent situations.

Examples of positive reviews include:
“Terry and his crew did a great job installing my generator including overcoming unforeseen obstacles.” – John Ferenzi
“Terry has serviced our every need since day one! Him and his amazing guys are always courteous, efficient with great time management.” – Pamela Sutton-Hixon

Negative sentiments have been noted regarding communication issues and delayed follow-ups for estimates.

Examples of negative reviews include:
“Finally received a call back but was told they were busy… Still no call 6 weeks later.” – Tiger C
“They don’t return calls either.” – Miles Dyson

Review Summary:
Positive Sentiments: Prompt service, quality workmanship, courteous staff, efficient time management, and good customer support.
Negative Sentiments: Communication delays, unreturned calls, and issues with follow-up for estimates.

Additional Ratings:
Total Lead Smart Rating: 7.2/10
This rating reflects customer satisfaction and overall service quality, while also considering the mixed feedback regarding communication issues.

Conclusion:
TDEC Inc is a reputable choice for electrical services in Alvin, TX, known for its quality work and customer-oriented approach. However, potential clients should be mindful of the communication challenges noted in some reviews before making a decision.