Lee Company

Overview:
Lee Company is a Nashville-based service provider specializing in HVAC and electrical contracting. Located at 708 Gallatin Ave, Nashville, TN, the company is known for its comprehensive residential services and quick response times.

Services Provided:
– HVAC repair and installation
– Electrical services
– Emergency repairs
– Leak detection

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (615) 567-1000
Website: https://www.leecompany.com/locations/east-nashville/

Customer Reviews and Sentiment:
Lee Company has received a mix of reviews across various platforms:

Google Reviews: 4.8 stars based on 370 reviews.

Positive feedback often highlights the company’s responsiveness, professionalism, and thorough service. Customers have praised specific technicians for their excellent work and the company’s ability to handle emergency situations effectively.

Examples of positive reviews include:
“Very helpful and thorough.” – Michelle Huffman
“Major kudos to Mike, Russell & Dwight for their professionalism.” – Bram Pritchard
“Excellent work!!” – Nancy Kraft

On the downside, there is a notable complaint regarding a lack of effective service, with one customer expressing their dissatisfaction with a technician’s inability to fix a refrigerant leak and suggesting unnecessary upgrades.

The complaint mentioned an inability to address a service issue effectively, resulting in customer frustration.

Review Summary:
Positive Sentiments: Quick response times, professionalism, thorough service, individual technician commendations.
Negative Sentiments: Limited effectiveness on certain repairs, misleading recommendations.

Additional Ratings:
BirdEye: 4.8 stars based on 370 reviews, reflecting solid overall performance with well-received service despite some negative instances.
Better Business Bureau (BBB): The business has a strong online presence but no specific BBB rating noted.

Total Lead Smart Rating: 8.5/10

Conclusion:
Lee Company stands out as a reliable choice for HVAC and electrical services in Nashville, TN, particularly praised for their quick responses and skilled technicians. However, potential customers should remain cautious due to noted instances of service inefficacy in certain cases.