Quality Electric Service in Murfreesboro, Tennessee 37127

Quality Electric Service

7151 Manchester Pike, Murfreesboro, TN 37127

4.9 (207 reviews)

Overview:
Quality Electric Service is an electrical service provider located in Murfreesboro, TN. They specialize in a wide array of electrical services, catering to both residential and commercial needs, and are known for their high-quality workmanship and professionalism.

Services Provided:
– Electrical diagnostics and repairs
– Ceiling fan installation and repair
– Installation of electrical panels (including sub panels for pool equipment)
– Electric vehicle charger installations
– Emergency electrical services
– Customer support and consultation

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (615) 896-1316
Website: https://qualityelectricllctn.com/

Customer Reviews and Sentiment:
Quality Electric Service has garnered positive feedback overall, highlighted by a high rating of 4.9 stars from 207 reviews on Google Reviews.

Positive sentiments emphasize the professionalism, punctuality, and quality of workmanship provided by the technicians. Customers appreciate their prompt response times and thorough consultations on various electrical issues.

Examples of positive reviews include:
“Kenneth, Great diagnostics. Located minor issue.” – Philip Martin
“Justin is a pro. He comes in and finds a way to get my requested services done.” – Darryl Kimbro
“Great work and super fast!” – Katie Zubak

However, a notable negative review raises concerns about pricing transparency, with one customer expressing dissatisfaction over the company’s policy on disclosing costs prior to service.

Negative sentiment:
“They don’t tell you their pricing over the phone… outrageous standard prices.” – James Watters

Review Summary:
Positive Sentiments: Professional and prompt service, knowledgeable technicians, high-quality work, and responsiveness.
Negative Sentiments: Issues regarding pricing transparency and unexpected charges.

Additional Ratings:
BirdEye: 4.9 stars based on 207 reviews, showing an overwhelmingly positive sentiment among customers.
Better Business Bureau (BBB): The company has a profile but is not accredited, with no reported complaints.

Total Lead Smart Rating: 9.2

Conclusion:
Quality Electric Service stands out as a reliable and professional choice for electrical services in Murfreesboro, TN, praised for their high-quality work and customer service. Potential customers should be mindful of the pricing transparency issues mentioned in some reviews as they consider their decision.

Member Since August 2024

Listing Id 434106

Contact Info

7151 Manchester Pike, Murfreesboro, TN 37127
(615) 896-1316
Lead Smart Rating :
9.2/10.0

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7151 Manchester Pike, Murfreesboro, TN 37127

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Reviews

James Watters

2 months ago

They don’t tell you their pricing over the phone, so they can get their crew out to your house, then show you their outrageous standard prices (that they could have told you over the phone, because it is standard), then charge you the $59 for showing up when you decide you don’t want to use them because they are so expensive. Do NOT waste your time with this company.

Philip Martin

8 months ago

Kenneth, Great diagnostic. Located minor issue. Repaired. Clearly explained and documented. Also explained a very intresting monthly program for home owners.

Jack Wilkerson

10 months ago

Got everything fixed I needed done.

Kathy Corlew

a year ago

Once again, Quality Electric took care of us! Jason checked the switches, determined the problem, and replaced the ceiling fan. So glad to have the problem taken care of!

Patrick Vadnais

a year ago

Justin (both of them 😃) were punctual, polite, and professional. Their work was top notch and you could tell they are true craftsmen. I now have a 110/220 VAC sub panel for my pool equipment, and a jump off place for the future hot tub. The post-work walk-thru was clear and left me confident that the job was done right the first time. Should I ever again need the services of an electrician these guys are the first I’ll call.

Chelsea Odom

a year ago

I would use this company anytime. The came out on the same day and corrected my electrical issues. Also, I believe her name was Bonnie and the front desk was great as well!

Darryl Kimbro

a year ago

Justin Atnip is a pro. He comes in and finds a way to get my requested services done. And sometimes that isn’t easy. That’s why I keep calling them back.

Katie Zubak

a year ago

Great work and super fast!

Jesus Leon

a year ago

Justin came out to install an electric vehicle charger for us and he made sure that everything was up to our expectation. Overall, he did a great job at installing the conduit, pulling the wires, installing a 60amp breaker, and installing the car charger itself. He was very clean throughout the process and left everything nice and ready to go! we also had a few chats with Bonnie who helped us setup the appointment, she was very friendly and easy to reach by phone. I will be working with this company for future electrical projects. Highly recommended!

Shea Greene

a year ago

Had them return after a panel replacement, where a breaker would not stay on. The tech fixed the issue under warranty work and checked the circuit. I would recommend this place. Very happy