Southern Electric Company

Overview:
Southern Electric Company is a Memphis-based electrical service provider specializing in residential and commercial electrical work, including generator installation and repairs. Known for its professionalism and prompt service, the company has carved out a solid reputation in the Mid South.

Services Provided:
– Generator installation (whole house Generac generators)
– Electrical repairs
– Backup generator installation
– Professional electrical service

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (901) 258-9750
Website: http://www.southernelectriccompany.net/

Customer Reviews and Sentiment:
Southern Electric Company has received a mix of reviews across various platforms:

Google Reviews: 4.0 stars based on 12 reviews.

Positive feedback often highlights the company’s professionalism, responsiveness, and quality of work. Customers appreciate the knowledge and honesty of the staff, as well as the overall experience of working with Southern Electric.

Examples of positive reviews include:
“Highly recommend Lee Huie and Southern Electric… Responsive and a real pleasure to deal with.” – Randy Brown
“Dealing with Southern Electric has been one of the best experiences… Honest and knowledgeable.” – B Pittman
“This is hands down the BEST electrical company in the Mid South.” – Kyra Dunn

However, there have been complaints regarding lack of communication and missed appointments, leading to some dissatisfaction among customers.

Negative feedback sample:
“Didn’t return my call for 3 days. I hired another electrician…” – Ida Steinberg
“Never showed ok r called…” – Edwin Brown

Review Summary:
Positive Sentiments: Professionalism, prompt service, knowledgeable staff, and quality workmanship.
Negative Sentiments: Issues with communication and missed appointments, leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.0 stars based on 12 reviews, reflecting a consistent level of customer satisfaction combined with some issues in communication.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been two complaints in the last three years regarding service responsiveness.

Total Lead Smart Rating: 6.8

Conclusion:
Southern Electric Company appears to be a reliable choice for electrical services in Memphis, TN. The company is recognized for its professionalism and expertise, particularly in generator installation. However, potential customers should be aware of occasional communication issues noted in customer reviews.