John H Coleman Co in Knoxville, Tennessee 37932

John H Coleman Co

805 Corridor Park Blvd, Knoxville, TN 37932

4.9 (729 reviews)

Overview:
John H Coleman Co is a prominent HVAC contractor and electrician located in Knoxville, TN. The company specializes in providing reliable heating, ventilation, and air conditioning solutions. With a robust reputation built over numerous satisfied customer experiences, they offer 24/7 service to meet their clients’ needs.

Services Provided:
– HVAC installation and repair
– Electrical services
– Emergency services (24/7 availability)
– Preventive maintenance

Hours of Operation (Example: Monday to Saturday 9 AM to 5 PM):
24/7 service

Contact Information:
Phone: (865) 350-5119
Website: https://www.johnhcolemanco.com/

Customer Reviews and Sentiment:
John H Coleman Co has received highly favorable reviews with an overall rating of 4.9 stars based on 729 reviews.

Positive feedback emphasizes the professionalism, knowledge, and timeliness of their technicians. Customers appreciate the quick and effective service, especially in emergencies.

Examples of positive reviews include:
“Technician was very knowledgeable and finished job in a timely manner.” – Anna Margaret Prag
“Justin was great. He came at 11 pm and diagnosed the problem.” – Douglas Dillon
“They were very professional. great company I would call them again.” – Crash Graves

However, there is a notable complaint regarding the installation of a unit that led to ongoing issues and water damage, resulting in dissatisfaction.

Negative Sentiment example:
“Our Experience has been nothing but disastrous.” – Frederick Eckert

Review Summary:
Positive Sentiments: Professional service, knowledgeable technicians, timely response, thorough problem-solving.
Negative Sentiments: Issues with installation, unresolved system malfunctions, dissatisfaction from repairs.

Additional Ratings:
BirdEye: 4.9 stars based on 729 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile with a BBB rating of A+.

Total Lead Smart Rating: 8.7

Conclusion:
John H Coleman Co appears to be a trusted choice for HVAC and electrical services in Knoxville, TN, particularly praised for their professionalism and swift support. While the majority of customers report positive experiences, potential clients should be aware of the significant issues highlighted in some reviews before making their decision.

Member Since August 2024

Listing Id 423201

Contact Info

805 Corridor Park Blvd, Knoxville, TN 37932
(865) 350-5119
Lead Smart Rating :
8.7/10.0

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Listing location

805 Corridor Park Blvd, Knoxville, TN 37932

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Reviews

Darryl Tate

a day ago

The service was great the technician was great keep up the good work

Anna Margaret Prag

a day ago

Technician was very knowledgeable and finished job in a timely manner

Robert Elder

a day ago

Arrived as planned and complete task, service person very polite and explained all.

Douglas Dillon

2 days ago

Justin was great. He came at 11 pm and diagnosed the problem and had the upper unit up and running. They truly are 24/7.

Frederick Eckert

3 days ago

Our Experience has been nothing but disastrous. We had a $14,000 unit installed, back in the end of October 2023. Since then we have had then out to preform at least 6 repairs as the unit continually ceases to keep up with the warmer temperatures even back in a few warm days in March. They made some changes that seemed to work and for a month it seemed finally resolved. In May we one day look up and see a massive stain on our 2nd floor ceiling. Called them up, and it turns out the installers left a port open and did not level the drain pan and it allowed water to flow out all over our ceiling. They fixed this and sent a company to repair the ceiling. Then most recently at the end of June, we return from vacation and the area is at 89 degrees and the unit is again not running. Since then we have been having to almost daily reset the breakers and we are to the point that it on a good day only can keep the area below the low 80s. We are still working with them to resolve but we will never ever use this company again.

Crash Graves

5 days ago

They were very professional. great company I would call them again any time I need anything these guy were amazing

David Ewan

5 days ago

Josh arrived promptly and was excellent. System is fixed.

Katie Martin

6 days ago

Quick and professional help from Chris Monaghan!

Mollie DeLozier

6 days ago

Have used them for years. Always get good service.

Bill Cecil

a week ago

They fixed a problem with my heating and cooling system that we have had for 22 years that other companies I had tried to work with didn’t understand and wouldn’t try to solve. Zoning our thermostats helps immensely!