Innovative Electric Contractor in Dickson, Tennessee 37055

Innovative Electric Contractor

3742 Hwy 70 W, Dickson, TN 37055

4 (15 reviews)

Overview:
Innovative Electric Contractor is an electrical service provider located in Dickson, TN. They offer a range of electrical contracting services aimed at residential and commercial needs.

Services Provided:
Electrical installations, electrical repairs, troubleshooting, residential electrical services.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (615) 326-8919

Customer Reviews and Sentiment:
Innovative Electric Contractor has received a mix of reviews across various platforms:

Google Reviews: 4.0 stars based on 15 reviews.

Positive feedback highlights the company’s professionalism, punctuality, and quality of work. Customers have noted their attention to detail and friendly service.

Examples of positive reviews include:
“Absolutely the most professional, knowledgeable, and friendly company I have ever dealt with.” – James Harris
“Brian Ford and his crew are more than you could ask for in an electrical contractor… satisfaction is guaranteed!” – Casey Robinson

Negative sentiments focus on unqualified technicians and broken promises regarding service and scheduling. Some customers reported dissatisfaction with communication and the quality of work.

Examples of negative reviews include:
“DO NOT USE THIS COMPANY!…a few day job turns into a week.” – Vito Stramaglia
“We were told it would be free of charge, but later I was informed that I still had to pay.” – Heather Landrum

Review Summary:
Positive Sentiments: Professionalism, knowledge, punctuality, efficiency, good customer service.
Negative Sentiments: Unqualified technicians, broken promises regarding service, and payment disputes.

Additional Ratings:
BirdEye: 4.0 stars based on 15 reviews, indicating a similar trend of customer satisfaction but also notable issues.
Total Lead Smart Rating: 5.5

Conclusion:
Innovative Electric Contractor appears to offer reliable electrical services in Dickson, TN, particularly praised for their professionalism and attention to detail. However, potential customers should be cautious due to mixed reviews and concerns about communication and service reliability.

Member Since August 2024

Listing Id 408003

Contact Info

3742 Hwy 70 W, Dickson, TN 37055
(615) 326-8919
Lead Smart Rating :
5.5/10.0

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Listing location

3742 Hwy 70 W, Dickson, TN 37055

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Reviews

James Harris

5 years ago

Absolutely the most perfessional, knowlwdgeable, and friendly company i have ever deal with. Always seem to want to go the extra mile to make certain the job is right. If i could give them 10 stars i would.

Casey Robinson

5 years ago

Brian ford an his crew are more than you could ask for in an electrical contractor… their punctual very detailed an when their job is done an they head on to the next call…. they leave behind them a quality job well done in a neat and timely mannor at a more than affordable rate !!!! So If you call on innovative electric to tackle your electrical needs satisfaction is guaranteed !!!

K. Tee

6 years ago

I’ll take the high road with this review and skip the details. So disappointing!

Vito Stramaglia

6 years ago

DO NOT USE THIS COMPANY ! #1 they will send guys out that are not qualified and overcharge you, a few day job forms into a week. #2 contracted them to put additional service they made repeated promises about material not being in. Finally I called them last week and they said they would be out this week. I called today and they said the material was in and still couldn’t give me a date if oinstall. I have been in business with the same clients 25 years plus. This is a rip off company that over charges and doesn’t stand behind agreements. DO NOT SIGN ANYTHING BEFORE READING IT ! The other negative review on hear sound similar to ours. Don’t let them fool you with the reply ! Also the positive reviews are not from actual customers more like the owner and his friends.

Heather Landrum

7 years ago

We had two techs come to our home to look at a electrical problem we were having and after a hour they told us it was the motor from our bedroom fan. They stated if we bought the fan and still had the issue then they would come back out and try to fix the problem again free of charge. When I called today to have them come back I was informed that I still had to pay that the techs never should have told me that. If they promise they will come back and fix the issue free of charge DO NOT BELIEVE THEM. Now I have to pay for another electrician because they didn’t know what they were doing. If the fan was the issue then I would be fine but obviously that was not the case. Please beware when using this company.

stacy lampley

7 years ago

Very professional and knowledgeable,I was exceptionally impressed with their customer service. The work was done efficiently and at a timely manner. Thanks guys!