Lee Company in Chattanooga, Tennessee 37421

Lee Company

7308 Shallowford Rd, Chattanooga, TN 37421

4.7 (360 reviews)

Overview:
Lee Company is a reputable service provider located in Chattanooga, TN, offering a wide range of services primarily in HVAC and electrical contracting. With a strong reputation for reliable service and customer care, they have catered to the needs of both residential and commercial clients.

Services Provided:
– HVAC installation and repair
– Electrical services
– Plumbing services
– Routine maintenance
– Emergency services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (423) 567-8877
Website: https://www.leecompany.com/

Customer Reviews and Sentiment:
Lee Company has garnered positive reviews from customers, reflecting a strong overall satisfaction with their services.

Google Reviews: 4.7 stars based on 360 reviews.

Positive feedback often highlights the promptness, professionalism, and quality of service. Customers express appreciation for the knowledgeable technicians and effective solutions provided.

Examples of positive reviews include:
“Big shouts out to Mike Shahan… We love you guys!” – Lisa Gonzalez
“Came back the next day and fixed it. We were cool again that night.” – kim brackin
“Very prompt and was able to resolve our problem very easily.” – Joan Stone

A notable negative review discussed concerns over pricing, citing an instance where a quote for a water heater replacement was perceived as excessively high compared to a competitor’s pricing, leading to feelings of being taken advantage of.

Review Summary:
Positive Sentiments: Excellent service, knowledgeable technicians, prompt response times, thorough problem resolution, and friendly interactions.
Negative Sentiments: Perceived high pricing for certain services and a lack of follow-up on complaints.

Additional Ratings:
BirdEye: 4.7 stars based on 360 reviews, aligning with customer satisfaction trends.
Total Lead Smart Rating: 8.8

Conclusion:
Lee Company stands out as a reliable choice for HVAC and electrical services in Chattanooga, TN, particularly due to their expertise and customer service. However, prospective clients should remain aware of the occasional pricing concerns and ensure they communicate clearly about service expectations.

Member Since August 2024

Listing Id 402527

Contact Info

7308 Shallowford Rd, Chattanooga, TN 37421
(423) 567-8877
Lead Smart Rating :
8.8/10.0

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Listing location

7308 Shallowford Rd, Chattanooga, TN 37421

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Reviews

Lisa Gonzalez

a day ago

We’ve used Lee Company multiple times over the last year and a half. Big shouts out to Mike Shahan who did the estimate on our doors and Jason Sneed who’s taken care of our hvac issues! We love you guys and thanks for taking care of us.

kim brackin

a week ago

Our air stopped working properly during the hottest part of the year (so far). Billy was dispatched quickly and diagnosed the problem. Unit was frozen and had to thaw overnight. Came back the next day and fixed it. We were cool again that night. Would definitely recommend Lee Company

Joan Stone

a week ago

Your Technician was very prompt and was able to resolve our problem with the chain on our fan very easily. He was very knowledgeable and fix it in no time. He answered all of our questions. He is a credit to your company.

Christine Senior

a week ago

Excellent service! The service plumber was thorough in his service, fixed the problem quickly, kind, and friendly.

Therese

a week ago

I greatly appreciate the help and assistance of Mr. Sahil Bhatia of the scheduling department. He did all efforts to have a HVAC technician come out on Sunday morning to check out the reason of the sudden failure of the unit on Saturday evening. Again, thank you for your help. Saade

09dolphinG

2 weeks ago

Excellent service. On time. It’s a good feeling knowing your being taken care of.

Tammy League

2 weeks ago

Great product and technicians !!

butch ford

2 weeks ago

Service was conducted on time, quickly and efficiently. Technician provided comprehensive description of the problem and solution.

Crystal Owen

2 weeks ago

I have used this company in the past for repairs to a regulator and hot water heater. Recently I received a quote from Lee company to replace my water heater would be 5k. As a single widowed mom I thought the charge was outrageous so I decided to contact another local company who replaced my water heater that same day for 1600.00. The gentleman who replaced by water heater asked what Lee company charged to replace my regulator and he was shocked at the amount they overcharged me. I feel like I was totally taken advantage of and will not be using your services ever again! Also, I reached out to an agent a month ago who told me a manager would reach back out to me but this never happened thus resulting in this review.

Cottey Farris

a month ago

Been using Lee company for about a year and everyone that has been out or even the staff that has called have been knowledgeable and nice.