Todd’s Electric Services Inc

Overview:
Todd’s Electric Services Inc is an electrician company located in Vermillion, SD. They offer a range of electrical services, focusing on both residential and commercial projects.

Services Provided:
Electrical troubleshooting, wiring installation, light fixture installation, general electrical repairs, and customer consultation.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (605) 624-5642
Website: https://www.toddselectricservice.com/

Customer Reviews and Sentiment:
Todd’s Electric Services Inc has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 13 reviews.

Positive feedback highlights the professionalism, availability, and friendly demeanor of their staff. Customers have appreciated the affordability and quality of service from specific electricians like Dietrich.

Examples of positive reviews include:
“Available, Prompt, Friendly, Professional, Affordable: I couldn’t have asked for a better completion when reaching out for help.” – Sarah Wells
“Dietrich was awesome… Great value for such great work! Highly recommend Todd’s Electric Services!” – Randall Bunkoske

Negative feedback points to issues with overcharging, poor communication, and unreturned calls, leading to significant customer dissatisfaction.

Examples of negative reviews include:
“They highly overcharged me… I’ve called and called and still don’t hear back from them.” – Sammantha Kirkwood
“Very poor customer service… always get a voice mail and never get a return call.” – John Knutson

Review Summary:
Positive Sentiments: Professional and friendly service, affordable pricing, prompt availability, and knowledgeable staff.
Negative Sentiments: Overcharging, lack of follow-up, poor communication, and unresolved complaints.

Additional Ratings:
BirdEye: 3.3 stars based on 13 reviews, reflecting a similar trend of customer satisfaction mixed with notable issues.
Total Lead Smart Rating: 5.2

Conclusion:
Todd’s Electric Services Inc provides a mix of positive and negative experiences for customers in Vermillion, SD. While some clients commend their professional service and expertise, others express dissatisfaction due to communication issues and perceived overcharging. Prospective customers should weigh these factors when considering their services.