Action Electric in Sioux Falls, South Dakota 57107

Action Electric

5200 W 9th St, Sioux Falls, SD 57107

3.9 (29 reviews)

Overview:
Action Electric is an electrical services company located in Sioux Falls, South Dakota. The company primarily focuses on residential and commercial electrical installations, repairs, and maintenance services.

Services Provided:
– Electrical installations
– Electrical repairs
– Circuit breaker services
– Lighting installations and repairs
– Customer service and consultations

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (605) 334-8141
Website: https://actionelec.com/

Customer Reviews and Sentiment:
Action Electric has received varied reviews, rated at 3.9 stars based on 29 reviews.

Positive feedback highlights the company’s prompt service, professionalism, and quality work. Customers appreciated the responsiveness and customer service provided by the staff.

Examples of positive reviews include:
“Great response & wonderful customer service.” – Janine Harris
“These guys are professional, knowledgeable and quick.” – Kevin Brannon
“Couldn’t recommend enough!” – Carly Christensen

Conversely, numerous complaints point to a lack of professionalism, poor communication, and unresolved service issues, leading to customer dissatisfaction.

Examples of negative reviews include:
“Very unprofessional. Showed up late… never received the quote.” – Brittany Cruz
“Unprofessional, unorganized, hard to get in contact with.” – Zora Herrboldt
“We would NEVER recommend Action Electric.” – Renee Schultz

Review Summary:
Positive Sentiments: Prompt service, professional behavior, responsiveness, quality work.
Negative Sentiments: Poor communication, unprofessionalism, unresolved service issues, long wait times for repairs.

Additional Ratings:
Total Lead Smart Rating: 5.4/10
This rating reflects a mix of positive sentiments about promptness and professional work, juxtaposed with significant complaints regarding unprofessional conduct and communication issues.

Conclusion:
Action Electric in Sioux Falls, SD, offers a range of electrical services and is highly regarded by some customers for promptness and professionalism. However, potential clients are advised to consider the significant number of negative reviews highlighting poor communication and service reliability before making a decision.

Member Since August 2024

Listing Id 450378

Contact Info

5200 W 9th St, Sioux Falls, SD 57107
(605) 334-8141
Lead Smart Rating :
5.4/10.0

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5200 W 9th St, Sioux Falls, SD 57107

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Reviews

Kyle Dummer

a week ago

Had my whole basement wired with them, and I can’t think of anything to say besides they did an amazing job. 10/10 would recommend them to do it again if I purchase another home with an unfinished basement!

Brittany Cruz

2 months ago

Very unprofessional. Showed up late for the app. Didnt even test anything to see if we had lights. Then says gonna send me a quote by email and still never recieved the quote very unprofessional.

:Lu Ann Yoder

9 months ago

They were here to fix a breaker issue. I had to have them come back because the first time it was not fixed properly. They damaged my wall and never told me. The third time they were replacing my stove vent and dented it. I called several times, sent emails and text messages. No response.. now my outdoor lights do not work. Sent some one who acted like it was a bother and did nothing . Then the next bill I received doubled. No credit given for damages they caused.

Zora Herrboldt

a year ago

Probably one of the worst companies we have ever worked with. Unprofessional, unorganized, hard to get in contact with. Did not fix our issue. Got a bill 6 months later. The owner himself is disrespectful and rude. Couldn’t be more dissatisfied. Should not even be operating anymore. Would never recommend them to anyone. Terrible customer service.

Candido Granados

a year ago

Made an appointment for them to come on a Friday at 3p in Montrose. They didn’t show up or even called to let me know what the deal was.

Janine Harris

a year ago

Great response & wonderful customer service. Can’t wait to see the final result!

Kevin Brannon

a year ago

I’ve had 2 different resident service calls with Action Electric, this latest one they were able to come to my house in less than 30 minutes. These guys are professional, knowledgeable and professional. They are not out to make money from you but do what needs to be done quickly and efficiently. I will use Action for all my electrical needs.

Jeremy Larsen

a year ago

Great work. Always recommend and are my first call for electrician needs. Reliable and trustworthy.

Carly Christensen

a year ago

Highly recommend and will be using Action Electric again. I had some light fixtures acting funny after all the summer storms and power outages we’ve had. Most companies were booked months out and Action was able to come within a week. Two service men came out and found I did have a lose wire in a ceiling fan and installed both a new light fixture and a ring porch camera for me. Couldn’t recommend enough! Thank you!

Renee Schultz

a year ago

We took two lights to be repaired. We were given an estimate of $150.00 for both. We waited 3 months for the repair to be completed. We did get a call regarding the repair because of a change in management. We waited several more weeks and the repairs were not completed. We picked up the lights. The light that needed a switch was repaired at another business for $15. The other light simply had a loose connection. We would NEVER recommend Action Electric. The estimate was over priced and communication was very poor. No repairs were completed. We selected Action Electric because we believed the repair would be done. They did not do what they said they would do.