Overview:
Palmetto Residential Electric is an electrical services company located in North Charleston, SC. The business specializes in a range of residential electrical services but has received a mixed response from customers regarding its reliability and customer service.
Services Provided:
– Residential electrical services
– Wiring installation and repairs
– Customer service and assistance
– Warranty services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (843) 767-4448
Website: http://www.palmettoresidentialelectric.com/
Customer Reviews and Sentiment:
Palmetto Residential Electric has received a variety of reviews across multiple platforms:
Google Reviews: 3.2 stars based on 25 reviews.
Positive feedback highlights some positive experiences with specific staff members and appreciation for the service once the appointment is made.
Examples of positive reviews include:
“Joann was quick to help me set up an appointment. Her customer service is wonderful.” – Wendy McCollum
“Best electricians around.” – Scott C
Conversely, the negative sentiments reflect ongoing issues with customer service, including difficulties in communication and unresponsive service, leading to frustration among customers.
Examples of negative reviews include:
“Does anyone answer calls during business hours or return messages?” – Leslie Dabney Lundberg
“I have no power in my home and NO ONE IS ANSWERING THE PHONE DURING BUSINESS HOURS.” – William Smith
Review Summary:
Positive Sentiments: Responsive once reached, specific positive staff interactions.
Negative Sentiments: Difficulty in reaching customer service, unresponsive appointments, and varying quality of service.
Additional Ratings:
BirdEye: 3.2 stars based on 25 reviews, indicative of significant dissatisfaction among customers, particularly regarding communication and service reliability.
Total Lead Smart Rating: 4.0
Conclusion:
Palmetto Residential Electric presents a mixed bag for consumers in North Charleston, SC. While some customers praise specific staff members and their efficiency, a significant number express frustration with communication and reliability. Potential customers should weigh the mixed reviews and consider their own needs before engaging the service.
Member Since August 2024
Listing Id 402205