Overview:
Kenny’s Electric is a trusted electrical service provider located in Cranston, RI. The company specializes in residential electrical repairs and installations, offering prompt and professional service to its clients.
Services Provided:
– Electrical box replacement
– Outlet and switch repairs
– Electric panel installation
– Diagnostic services
– Light fixture installation
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (401) 639-6014
Website: http://kennyselectricris.com/
Customer Reviews and Sentiment:
Kenny’s Electric has received predominantly positive reviews, boasting a rating of 4.7 stars from 81 reviews on Google.
Positive sentiments highlight the company’s quick response times, professionalism, and quality of work. Customers appreciate the friendly service and thorough problem-solving skills.
Examples of positive reviews include:
“Kenny was able to come out immediately and replace the whole box in the same day.” – Anna Graves
“He was professional, kind, and really sweet with my dog.” – Christine Boie
“Kenny diagnosed and fixed the problem quickly.” – J Francis
Negative sentiment is primarily focused on a single instance of miscommunication regarding service costs.
Example of a negative review:
“Called Kenny regarding electric heat… quoted a $750 diagnostic fee; he neglected to mention whether that included repairs.” – Jim Coningford
Review Summary:
Positive Sentiments: Quick response, professional service, effective solutions, courteous behavior, free estimates.
Negative Sentiments: Lack of clarity on diagnostic fees.
Additional Ratings:
BirdEye: 4.7 stars based on 81 reviews, maintaining a strong reputation for quality service across platforms.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 8.5
Conclusion:
Kenny’s Electric stands out as a reliable choice for electrical services in Cranston, RI, known for its prompt and professional service. While the overwhelming majority of customer feedback is positive, potential clients should be aware of the isolated issue related to service cost clarity.
Member Since August 2024
Listing Id 406038