Eastern Electric in Cranston, Rhode Island 2910

Eastern Electric

530 Wellington Ave, Cranston, RI 02910

4.5 (8 reviews)

Overview:
Eastern Electric is an electrician service located in Cranston, Rhode Island. They specialize in a variety of electrical installation and maintenance services, with an emphasis on professionalism and customer satisfaction.

Services Provided:
– Electrical installation
– Generator installation
– Meter replacements
– Electrical repairs

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (401) 324-1059
Website: https://www.easternelectric.net/

Customer Reviews and Sentiment:
Eastern Electric has received a mix of reviews, resulting in a 4.5-star rating based on 8 reviews.

Positive feedback highlights the company’s professionalism, promptness, and quality of work. Customers have appreciated their expertise and efficiency in handling electrical tasks.

Examples of positive reviews include:
“Paul from Eastern Electric provided excellent service. He quickly and efficiently replaced our meter.” – Erlinda Lizarda
“Best electrical contractor in the state. Bar none!” – Raymond Bolvin

However, there is notable negative feedback regarding customer service and communication issues.

Example of a negative review:
“I called the next day and left a message. Never got a call back.” – Nick Violante

Review Summary:
Positive Sentiments: Professionalism, timely service, quality workmanship, expertise, fair pricing.
Negative Sentiments: Poor communication, failure to honor quotes, delays in response times.

Additional Ratings:
Google Reviews: 4.5 stars based on 8 reviews.
Total Lead Smart Rating: 7.0

Conclusion:
Eastern Electric is a capable choice for electrical services in Cranston, RI, known for their expertise and professionalism. However, potential customers should be mindful of the negative reviews regarding communication and service delays before making a decision.

Member Since August 2024

Listing Id 406030

Contact Info

530 Wellington Ave, Cranston, RI 02910
(401) 324-1059
Lead Smart Rating :
7.0/10.0

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Listing location

530 Wellington Ave, Cranston, RI 02910

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Reviews

Erlinda Lizarda

2 weeks ago

Paul from Eastern Electric provided excellent service. He quickly and efficiently replaced our meter with minimal disruption. His expertise and professionalism are greatly appreciated!

James Ray

3 months ago

The electrical work that was done was very professional. The work is great.

Raymond Bolvin (Providence Mechanical)

3 months ago

Best electrical contractor in the state. Bar none!

John Pereira

3 months ago

I highly recommend Eastern Electric. They were very professional and showed up on time.

Tobin McGee

11 months ago

Great expertise and fair pricing, definite recommend

Nick Violante

2 years ago

I honestly debated on writing a review but after losing power today and coming home to a flooded basement, because of sub pump, my frustrations set it. I received a quote of $8700 for a Generac Stand By generator. After a few months, which I knew was the case. I got scheduled for an install. Installers showed up and immediately said they could not do the job because the drain was too close to the panel. Installer said he had to call his boss because it wasn’t cheap. Nothing had changed from the initial quote so I said I wasn’t paying more and wasn’t going to do it. Intallers came back, took pictures and said someone would be in touch. I called the next day and left a message. Never got a call back. Emails were sent asking what was going on and never got an answer. I finally got a response when I filed a complaint with Generac, who opened a case. The response was ” A refund was submitted”. Plain and simple: Use another company and pay the extra money. This company will not honor their quote. Unfortunately there is a wait for another company to come so I am back to the portable generator for now.