Sargent Electric Company in Pittsburgh, Pennsylvania 15222

Sargent Electric Company

2740 Smallman St 4th Floor, Pittsburgh, PA 15222

4 (29 reviews)

Overview:
Sargent Electric Company is an electrician service located in Pittsburgh, PA. They provide electrical services to residential and commercial clients, focusing on quality and customer satisfaction.

Services Provided:
Electrical installations, emergency repairs, circuit breaker replacement, customer service, and utility coordination.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (412) 391-0588
Website: https://sargentelectric.com/

Customer Reviews and Sentiment:
Sargent Electric Company has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 29 reviews.

Positive feedback highlights the company’s quick response times, efficiency, and courteous electricians. Customers appreciated their competitive pricing and ability to handle emergency situations effectively.

Examples of positive reviews include:
“Within two hours they had someone come to our house… courteous and efficient.” – Michael Snyder
“Great company to work for.” – Troy Fitch

However, several negative reviews cite concerns about professionalism and service quality, with instances of poor customer interaction documented.

Examples of negative reviews include:
“This company is dangerously incompetent. I would literally choose any other electrician.” – Anne Pemula
“He shrugged and told me to go off of the curb and into traffic.” – Cori Fraser

Review Summary:
Positive Sentiments: Quick response, efficient service, courteous staff, and good pricing.
Negative Sentiments: Concerns over professionalism, customer service issues, and negative behavior from employees.

Additional Ratings:
BirdEye: 4.0 stars based on 29 reviews, indicating a similar trend of customer satisfaction mixed with complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service-related issues in the last three years.
Total Lead Smart Rating: 5.5

Conclusion:
Sargent Electric Company appears to offer efficient electrical services in Pittsburgh, PA, backed by a quick response to emergencies and competitive pricing. However, potential customers should consider the mixed reviews and reported issues before making a decision.

Member Since August 2024

Listing Id 441167

Contact Info

2740 Smallman St 4th Floor, Pittsburgh, PA 15222
(412) 391-0588
Lead Smart Rating :
5.5/10.0

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2740 Smallman St 4th Floor, Pittsburgh, PA 15222

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Reviews

Shelby Gogal

4 months ago

Was passing a truck of this company on route 28 northbound earlier today and they threw a lit cigarette from the vehicle and onto the road. Not a good look for the company as a whole I would say – and I’m not going to keep them on any list for me to direct my business toward in the future.

Anne Pemula

6 months ago

This company is dangerously incompetent. I would literally choose any other electrician available other than them.

Cori Fraser

a year ago

An electrician with a Sargent Electric Company truck was parked in the curb cut outside of WPH today. When I approached in my wheelchair and asked him to clear the ramp he shrugged and told me to go off of the curb and into traffic to cross the street. He proceeded to go back to work and ignore me. This forced me to take my chair off of the curb without the ramp and go around his truck into traffic that couldn’t see me, putting me in danger because he couldn’t be bothered to move so I could safely visit my kid in the hospital.

Alberta Shen

a year ago

Fo I think it is too much!!!r changing one breaker $266.00

Troy Fitch

2 years ago

Great company to work for

Jose M

2 years ago

Great company to work for.

Michael Snyder

3 years ago

We had lost power for 2 days due to a storm and had to have our wires reattached to our house. After booking an appointment with another contractor who called 8 hours after the scheduled appointment time and arrogantly said his rates just tripled due to high demand, we told him no thanks and decided to try someone else. Luckily I called Sargent Electric at 8:00 the next morning and after explaining our situation was told that even though they were booked solid for the week they would see what they could do. Within two hours they had someone come to our house and by noon the repair was completed at 15% of the price we had been quoted by the other contractor. The two electricians from Sargent were courteous and efficient and explained what they were doing and patiently answered our questions. They even called the next day to see if the electric company turned our power back on yet. After turning down the first contractor and then wondering whether we would be without power for a week, the utility turned it on the next day, thanks to Sargent Electric.

Jennifer Chaffee

3 years ago

My husband works here… the place is amazing!

James Chapman

3 years ago

Trying to get a street light fixed.

Harry Laird

4 years ago

Great company