Pollino Electric

Overview:
Pollino Electric is an electrician service located in New Kensington, PA. The company specializes in providing quality electrical services to its clients, backed by positive customer feedback.

Services Provided:
Electrical installations, repairs, estimates, customer service, and prompt arrival.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (724) 448-2960

Customer Reviews and Sentiment:
Pollino Electric has received a mix of reviews across various platforms:

Google Reviews: 4.5 stars based on 4 reviews.

Positive feedback commends their promptness, reasonable estimates, and courteous service. Customers appreciated the respectful and friendly interactions during their service.

Examples of positive reviews include:
“Prompt arrival with a reasonable estimate. They explained everything along the process and were respectful, courteous and friendly. I HIGHLY recommend!!” – Margy Bortnem
“Always the best!!” – Dave Stirland

The feedback also includes some criticism, primarily related to communication issues, as one reviewer mentioned a lack of response to their inquiries.

Review Summary:
Positive Sentiments: Prompt service, respectful and friendly staff, clear communication about services and estimates.
Negative Sentiments: Issues with returning calls and communication in some instances.

Additional Ratings:
BirdEye: 4.5 stars based on 4 reviews, reflecting the positive sentiment but showing that customer experience can vary.
Total Lead Smart Rating: 7.5/10. This rating is based on overall customer satisfaction and service quality, tempered by the limited number of reviews and the mixed feedback regarding communication.

Conclusion:
Pollino Electric is a reliable choice for electrical services in New Kensington, PA, known for their respectful and prompt service. However, potential customers should be cautious due to some communication issues noted in the reviews before making a decision.