Cumberland Heating & Air Conditioning in Carlisle, Pennsylvania 17015

Cumberland Heating & Air Conditioning

151 Stonehouse Rd, Carlisle, PA 17015

4.7 (14 reviews)

Overview:
Cumberland Heating & Air Conditioning is a reputable HVAC contractor based in Carlisle, PA. The company provides a wide array of heating, ventilation, and air conditioning services, emphasizing exceptional customer service and competitive pricing.

Services Provided:
– Duct cleaning and sanitizing
– HVAC installation and replacement
– Furnace repair
– Air conditioning repair

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (717) 241-4445
Website: https://www.cumberlandheatingandair.com/

Customer Reviews and Sentiment:
Cumberland Heating & Air Conditioning has received positive feedback overall, with a rating of 4.7 stars based on 14 reviews.

Positive sentiments highlight the company’s professionalism, competitive pricing, and quality service. Customers have praised the knowledgeable staff and the manner in which they handle repairs and installations.

Examples of positive reviews include:
“Exceptional professionalism and courtesy…” – Jason Shaffer
“Absolutely recommend these guys, very professional and knowledgeable.” – Greg Bishop
“Great customer service, arrived on time…” – Patrick

However, a negative review expressed strong dissatisfaction:
“Would never advise any family or friends to use this company…” – R J

Review Summary:
Positive Sentiments: Professionalism, competitive pricing, knowledgeable staff, excellent customer service, prompt responses.
Negative Sentiments: Some customers report dissatisfaction and reluctance to recommend the company based on their experience.

Additional Ratings:
Google Reviews: 4.7 stars based on 14 reviews.
Total Lead Smart Rating: 7.4

Conclusion:
Cumberland Heating & Air Conditioning seems to be a solid choice for HVAC services in Carlisle, PA, particularly known for their professionalism and quality work. However, potential customers should take note of the one negative review and consider reaching out to understand more about their service experience.

Member Since August 2024

Listing Id 401009

Contact Info

151 Stonehouse Rd, Carlisle, PA 17015
(717) 241-4445
Lead Smart Rating :
7.4/10.0

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Listing location

151 Stonehouse Rd, Carlisle, PA 17015

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Reviews

Jason Shaffer

6 months ago

Requested duct cleaning and sanitizing services for our home that has two units. The team arrived and demonstrated exceptional professionalism and courtesy. They clearly explained their process and took great care to avoid any damage to our home while cleaning up after themselves. The pricing was very competitive. Overall, we are thoroughly satisfied with the service.

R J

10 months ago

Not recommended. Would never advise any family or friends to use this company for their HVAC needs.

Greg Bishop

a year ago

Beginning of the year I started having issues with my heat pump. Given its age and maintenance costs I have been incurring I was ready for a replacement system. These guys came out and gave me multiple quotes on different types of systems, all very competitive. Ended up going with a Mitsubishi system so I could add my recently finished basement into the system as well. These guys did a phenomenal job installing and working with me around my hectic schedule. The system has been great, my house has never been as comfortable as it is now. Absolutely recommend these guys, very professional and knowledgeable.

Cassie Deckman

a year ago

Great work! Used them for HVAC install through our home and a water softener. Great price great work. Fast and efficient. Super kind in every interaction. Recommend 10/10 times!

Las Shugs

a year ago

I absolutely love these guys. Great service, and they actually care. I had a hot water pipe with a hole in it. They suggested I schedule an appointment for the next day to save me money. Most people would rather charge the emergency call fee. They have fixed my furnace numerous times, and installed my new one. They were quick to fix my air conditioner, and didn’t over charge for the fix. I can’t say enough good things about this company. I highly recommend them!

Tyler D'Andrea

a year ago

Have worked with them for years. Great people, great business. Highly recommend.

Beth Demarco

a year ago

Got my air conditioning bac to blasting. With 3 great pyrenees that is extremely important. Service man explained and answered all questions that I understood

Patrick

2 years ago

Great customer service, arrived on time and very easy to work with. Would highly recommend !

Derek Kaufman

3 years ago

Was having an issue with my furnace, i thought it was fuel issue. Had Cumberland heating come out and check it and with in 5 seconds of the furnace coming on they knew exactly what it was. It was a plastic part in the blower and not fuel. I explained another issue I had and had them run a test only to find out my furnace needs replaced. I will say with 100% certainty that I will hire them to do the install they took the time to go over options with me and explained what routes I could take. They were honest and upfront about everything and gave me a quote on the spot and said the quote they gave me is what it will be, no hidden fees or surprises. If you need anything heating or cooling related I highly recommend them they are honest, courteous and reliable.

JRE

4 years ago

Devin was quick to find the problem and within 20 minutes was in and out. He was respectful and fair in price compared to surrounding companies.