Remco Inc

Overview:
Remco Inc is a reputable service provider located in Allentown, PA, specializing in HVAC contracting and electrical services. With a strong commitment to customer satisfaction, Remco has built a solid reputation for its efficient and reliable service across various commercial settings.

Services Provided:
– HVAC installation and repair
– Electrical services
– Food service equipment repair
– Refrigeration services
– Diagnostic service calls

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (877) 297-0389
Website: http://remcopa.com/

Customer Reviews and Sentiment:
Remco Inc has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.4 stars based on 27 reviews.

Positive feedback emphasizes the professionalism, thoroughness, and affordability of their services. Customers have appreciated the knowledgeable technicians and timely updates from the office team.

Examples of positive reviews include:
“Great experience from start to finish… very reasonably priced.” – Colleen Koelzer
“Qualified service technicians, very knowledgeable and professional…” – Ray Shenette
“Awesome place.” – Yevhen Antonyuk

On the downside, there are notable complaints regarding communication, specifically issues with responsiveness.

Examples of negative reviews include:
“Never calls back.” – Jesse Kralik
“Dishonest company.” – Wesley M

Review Summary:
Positive Sentiments: Professionalism, thorough diagnostics, knowledgeable staff, timely service, and reasonable pricing.
Negative Sentiments: Lack of communication and customer service issues.

Additional Ratings:
Total Lead Smart Rating: 7.2/10
This rating reflects the overall customer satisfaction and quality of services, considering both the strengths and the issues noted in the complaints.

Conclusion:
Remco Inc appears to be a solid choice for HVAC and electrical services in Allentown, PA, particularly known for their knowledgeable staff and efficient service. However, potential customers should be cautious of the identified communication issues when making their decision.