EC Electric in Redmond, Oregon 97756

EC Electric

2747 SW 6th St Suite #101, Redmond, OR 97756

4 (4 reviews)

Overview:
EC Electric is an electrical services company located in Redmond, Oregon. The company specializes in various electrical tasks, including residential wiring and installation, having built a reputation for promptness and professionalism.

Services Provided:
– Electrical panel replacement
– Hot tub hookups
– Meter installation
– General electrical services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (206) 242-3010
Website: https://ecpowerslife.com/

Customer Reviews and Sentiment:
EC Electric has received a mix of reviews across various platforms, with a rating of 4.0 stars based on 4 reviews.

Positive feedback emphasizes the company’s excellent customer service, friendly staff, and timely work. Customers appreciated their efforts to communicate clearly and resolve issues promptly.

Examples of positive reviews include:
“Great customer service! Will definitely use again.” – Katy Pollock
“They provided excellent customer service… I highly recommend E.C. Electric’s Redmond location.” – Joel Moore
“They were easy to work with and they got the job done on time.” – Amanda Saveanu

However, a notable negative review indicates issues with communication and follow-up after receiving a request for a quote:
“They are really good at not returning calls.” – Ron Rudy

Review Summary:
Positive Sentiments: Excellent customer service, friendly staff, timely completion of tasks, and responsiveness to issues.
Negative Sentiments: Occasional communication lapses and delays in returning calls.

Additional Ratings:
Total Lead Smart Rating: 6.0/10. This reflects the overall satisfaction of customers, noting a mix of positive and negative feedback, especially the significant issue regarding unreturned calls. The small number of reviews also factors into the conservative score.

Conclusion:
EC Electric appears to be a solid choice for electrical services in Redmond, OR, known for their exceptional customer service and timely job completion. However, potential customers should be aware of the communication issues highlighted in some reviews before making their decision.

Member Since August 2024

Listing Id 443775

Contact Info

2747 SW 6th St Suite #101, Redmond, OR 97756
(206) 242-3010
Lead Smart Rating :
6.0/10.0

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Listing location

2747 SW 6th St Suite #101, Redmond, OR 97756

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Reviews

Ron Rudy

2 years ago

Came to our house walked around and measured and said they would get us a price quote and we never heard back! They are really good at not returning calls

Katy Pollock

3 years ago

Great customer service! Will definitely use again.

Joel Moore

3 years ago

The crew from E.C. Electric was very easy to work with during scheduling, throughout the job, and when I had a problem afterward. They were friendly and welcoming when I stopped by to ask for a quote for the replacement of our home’s electrical panel and they got me onto the schedule much more quickly than other local electricians. Each staff member I interacted with made a point to ask and use my name. Nice touch! Kevin provided a reasonable bid and his crew completed the job (replacing the panel at our home) on time and slightly under budget, despite me making a couple of last minute requests while they were working. A load of firewood showed up unexpectedly and the electricians were amicable about moving their work trucks so it could be dumped nearly on their feet while working on the panel (sorry about that!). Their finished work looks clean and more than meets our needs. We had a small problem with one outlet after the work was completed and I emailed them over the weekend. Kevin responded promptly by email and showed up to resolve the problem the next business day. Overall, they provided excellent customer service, had personable staff, and charged my family reasonable prices. I highly recommend E.C. Electric’s Redmond location.

Amanda Saveanu

4 years ago

They got my hot tub hooked up and helped get a new meter set up at my house. They were easy to work with and they got the job done on time.