B & R Electric in Muskogee, Oklahoma 74403

B & R Electric

4800 Sally Brown Rd, Muskogee, OK 74403

3.7 (12 reviews)

Overview:
B & R Electric is an electrician service located in Muskogee, OK, primarily providing residential and commercial electrical solutions. The company has garnered a mix of reviews regarding professionalism and service quality.

Services Provided:
– Electrical installations
– Troubleshooting electrical issues
– Installation of light fixtures and switches
– General electrical maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (918) 687-3776

Customer Reviews and Sentiment:
B & R Electric has received mixed reviews across different platforms:
Google Reviews: 3.7 stars based on 12 reviews.

Positive feedback appreciates the company’s professionalism and promptness in service. Customers like the respectful attitude of the staff and their efficiency.

Examples of positive reviews include:
“I was impressed with the professionalism and skill…” – Jennifer Kent
“The guys at B & R were great. They were quick, helpful…” – Jacob Jones
“Professional, Expedient, Prompt!” – Jon Ward

However, negative sentiments relate to communication issues and dissatisfaction with completed work.

Examples of negative reviews include:
“They didn’t have the light fixture switch, luckily I had one to supply them…” – email
“Never returned my call” – kim dowdy
“No call no show on scheduled appointment.” – Jack Sweden

Review Summary:
Positive Sentiments: Professionalism, quick service, helpful staff, respectful attitude.
Negative Sentiments: Poor communication, dissatisfaction with installation quality, failure to follow up.

Additional Ratings:
BirdEye: 3.7 stars based on 12 reviews, reflecting a similar trend of mixed customer experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints regarding service quality and customer service.

Total Lead Smart Rating: 5.0

Conclusion:
B & R Electric presents itself as a viable option for those seeking electrical services in Muskogee, OK, with strengths in professionalism and responsiveness. However, potential customers should consider the mixed reviews, particularly those related to service quality and communication issues, before deciding to engage their services.

Member Since August 2024

Listing Id 434324

Contact Info

4800 Sally Brown Rd, Muskogee, OK 74403
(918) 687-3776
Lead Smart Rating :
5.0/10.0

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Listing location

4800 Sally Brown Rd, Muskogee, OK 74403

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Reviews

Jennifer Kent

4 months ago

I was impressed with the professionalism and skill Chris used when meeting my electric needs. I will use this company again and again. Thank you for your impeccable service.

a year ago

Had 2 sconces installed with switch. They did not measure and my scones are 3 inches off and it’s noticeable. As you can see, they didn’t even look at the sconces closely before cutting the holes in my wall, and the holes are too large with the components sticking out of both. Their answer was to use permanent marker in my wall! They didn’t have the light fixture switch, luckily I had one to supply them then they had to go to Lowe’s to get a larger plate to cover the Sheetrock they tore up. I sent pictures, video, and called and told them that I was unhappy with the quality of service . They sent worker back, at this point it’s too late what is he going to do? I don’t see how they’re gonna fix it. I wanted a discount due to poor service but never heard back from them for a solution to make up for poor quality of service, $280 for shotty work.

kim dowdy

a year ago

Never returned my call

Nannette Morrison

2 years ago

The crew at B&R has done a great job with helping me get some electrical issues taken care of recently with my mother’s home. If you need a good, stable, courteous company, I recommend them.

Jacob Jones

2 years ago

The guys at B & R were great. They were quick, helpful, and very respectful as they completed their work. Would definitely use them again!

Jack Sweden

4 years ago

No call no show on scheduled appointment. I called to find out why no call no show and they stated they were too busy.

Jon Ward

4 years ago

Professional, Expedient, Prompt! They were able to come the same day I called and install the boxes we needed in our church. They also left the job site as clean as it was when they started.