Overview:
Rapier Electric Inc is an electrical contracting business located in Hamilton, Ohio. The company provides various electrical services but has garnered significant criticism regarding the quality of its customer service and reliability.
Services Provided:
Electrical contracting, general electrical services.
Hours of Operation:
Not specified.
Contact Information:
Phone: (513) 868-9087
Customer Reviews and Sentiment:
Google Reviews: 1.5 stars based on 4 reviews.
Negative feedback highlights significant issues with reliability, customer service, and perceived dishonesty. Customers report being consistently let down by the contractor’s failure to respond or perform necessary work.
Examples of negative reviews include:
“DO NOT USE THIS ELECTRICAL CONTRACTOR. Dan Rapier will rip you off.” – Aaron Brown
“I had to stop using them because they would not come out and do the work that I needed.” – Easy Rider
Tracy Bates mentioned, “Great electricians but the customer service over the phone needs work,” indicating some dissatisfaction but not a complete loss of faith in the technical work.
Review Summary:
Positive Sentiments: Good technical proficiency noted by a reviewer.
Negative Sentiments: Poor customer service, unreliable responses, and allegations of dishonesty.
Additional Ratings:
BirdEye: 1.5 stars based on 4 reviews, reinforcing a trend of dissatisfaction among customers.
Better Business Bureau (BBB): Not mentioned in the provided data, if applicable.
Total Lead Smart Rating: 2.0
Conclusion:
Rapier Electric Inc appears to face serious challenges regarding its reliability and customer service in Hamilton, OH. Potential customers should proceed with caution, considering the overwhelmingly negative feedback regarding service quality and responsiveness.
Member Since August 2024
Listing Id 417024