Rick’s Electric

Overview:
Rick’s Electric is an electrician service based in Cuyahoga Falls, OH. They provide a range of electrical services with a focus on quality workmanship and customer satisfaction.

Services Provided:
– Electrical repairs
– Service calls
– Residential electrical work
– Wiring for appliances
– Fair and reasonable pricing

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (330) 928-8899
Website: http://www.rickselectricusa.com/

Customer Reviews and Sentiment:
Rick’s Electric has received mixed reviews across several platforms:
Google Reviews: 4.1 stars based on 22 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and reasonable pricing. Customers have appreciated their efficiency and the helpfulness of the staff.

Examples of positive reviews include:
“Dale from Rick’s was just here and did a great job for us!” – Lori Scott
“Highly recommended! Very honest, reasonable rates and they did an excellent job.” – Greg Allison
“Very professional and helpful.” – Dave Bevington

However, several negative experiences are noted, particularly regarding poor customer service and communication failures.

Examples of negative reviews include:
“Failed to return a scheduled phone regarding a service appointment.” – John Sacksteder
“Called twice and left messages both times. No one bothered to call me back.” – Brenda Filko

Review Summary:
Positive Sentiments: Professional conduct, promptness, fair pricing, and quality work.
Negative Sentiments: Communication issues, unprofessional behavior, and failure to follow-up.

Additional Ratings:
BirdEye: 4.1 stars based on 22 reviews.
Total Lead Smart Rating: 6.6

Conclusion:
Rick’s Electric in Cuyahoga Falls, OH, demonstrates expertise in electrical services, appreciated for their professionalism and skilled technicians. However, potential customers should be mindful of the mixed reviews regarding customer service and communication, which may impact their experience.