Downey Plumbing Heating Cooling Electrical in Bowling Green-OH, Ohio 43402

Downey Plumbing Heating Cooling Electrical

17245 Kellogg Rd, Bowling Green, OH 43402

4.7 (81 reviews)

Overview:
Downey Plumbing Heating Cooling Electrical is a comprehensive service provider located in Bowling Green, OH. The company specializes in plumbing, heating, cooling, and electrical services, catering to both residential and commercial clients.

Services Provided:
– Plumbing
– HVAC installation and repair
– Electrical services
– Water heater installation
– Central air conditioning installation

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (419) 823-3002
Website: https://downeyphc.com/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=website-button

Customer Reviews and Sentiment:
Downey Plumbing Heating Cooling Electrical has received positive feedback, with a rating of 4.7 stars based on 81 reviews.

Positive sentiments focus on the professionalism, efficiency, and high quality of service provided. Customers particularly appreciate the swift responses and attentive service.
Examples of positive reviews include:
“Jon and Collin were awesome… replaced a water heater in an hour… couldn’t be happier!” – Chris Kosinski
“Chad & Ella were personable, detail-oriented and efficient… Thank you!” – Lora GG
“Great service from a friendly technician… finished before original appointment time.” – Arch Pope

However, there are some concerns regarding communication, particularly with a negative review regarding misunderstandings about service capabilities.
Example of a negative review:
“They charged a rather large fee to say what should have been stated over the phone… Extremely disappointed.” – Shash Boo

Review Summary:
Positive Sentiments: Professionalism, quick service, high-quality work, friendly staff, and efficient communication.
Negative Sentiments: Miscommunication regarding service capabilities, leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.7 stars based on 81 reviews, consistent with the positive feedback.
Better Business Bureau (BBB): The business is not accredited, but maintains a good reputation with no recent complaints noted.
Total Lead Smart Rating: 8.5/10

Conclusion:
Downey Plumbing Heating Cooling Electrical comes highly recommended for plumbing, HVAC, and electrical services in Bowling Green, OH. The company is known for its professionalism, timely response, and quality workmanship, making it a reliable choice for both residential and commercial needs. However, potential clients should be aware of some communication issues that have been reported.

Member Since August 2024

Listing Id 398573

Contact Info

17245 Kellogg Rd, Bowling Green, OH 43402
(419) 823-3002
Lead Smart Rating :
8.5/10.0

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Listing location

17245 Kellogg Rd, Bowling Green, OH 43402

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Reviews

Chris Kosinski

3 weeks ago

Jon and collin were awesome. They came in replaced a water heater in an hour explained everything and were gone with very little disruption. I couldn’t be happier with Downey plumbing, hvac and electrical. Chris

Lora GG

a month ago

Excellent experience from start (calling in to schedule an appointment for an estimate), to finish – on a recent new central air installation. Chad & Ella were personable, detail oriented and efficient. Couldn’t have asked for better service. Thank you

Dawn Magsam

a month ago

Josh & Jake were great. Very professional and polite. Josh took tbr time to explain to us what he found and how it would need to be fixed and when to expect a quote – since the fix would be a bigger job due to unforeseen existing problems. They were both neat and respectful of our property. Thank you!!!!

Arch Pope

a month ago

Great service from a friendly technician. Called when earlier timing was available and finished before original appointment time.

Jennifer Matuszynski

2 months ago

My wife and I can’t say enough good things about this company and its owner’s. We had a very expensive and drawn out botched HVAC experience from another company. Travis and his team came to the rescue. They were able to quickly diagnose the problem, present a clear and competitive quote, along with a comprehensive explanation. We have since used Downey for all of our heating/cooling/plumbing/electrical needs. You cannot go wrong with this company. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Shash Boo

2 months ago

When the issues were explained over the phone, they stated these were issues they could help with. Two men showed up, and we’re unable to do any of it. They charged a rather large fee to say what should have been stated over the phone (it wasn’t something they could help with to begin with). Extremely disappointed. Edit: I always appreciate when businesses take the time to respond to reviews.

Marnie Pratt

3 months ago

Great to work with! Communication was easy and efficient, and everyone we dealt with was very nice. Most importantly, the work was done very well and very competitively priced.

Dawn Cocke

4 months ago

Got my furnace fixed the very same day I called for service. My technician (Dave &Jake) were very friendly. Reasonable price. I would use Downey again

Rob Nitschke

4 months ago

Very professional high quality installation of tankless water heater and various other general plumbing updates for dual fuel range & pool heater, just to mention a few. Excellent job. Considering additional work at another site.

J Chaney

5 months ago

We had a water line pop loose in our crawl, causing quite a problem. Downey came to the rescue. Downey came out in the evening and the plumber, Jon, resealed the line. He was courteous, explained the situation and checked that there were no other leaks. I would definitely use this company again!