Overview:
Downey Plumbing Heating Cooling Electrical is a comprehensive service provider located in Bowling Green, OH. The company specializes in plumbing, heating, cooling, and electrical services, catering to both residential and commercial clients.
Services Provided:
– Plumbing
– HVAC installation and repair
– Electrical services
– Water heater installation
– Central air conditioning installation
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (419) 823-3002
Website: https://downeyphc.com/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=website-button
Customer Reviews and Sentiment:
Downey Plumbing Heating Cooling Electrical has received positive feedback, with a rating of 4.7 stars based on 81 reviews.
Positive sentiments focus on the professionalism, efficiency, and high quality of service provided. Customers particularly appreciate the swift responses and attentive service.
Examples of positive reviews include:
“Jon and Collin were awesome… replaced a water heater in an hour… couldn’t be happier!” – Chris Kosinski
“Chad & Ella were personable, detail-oriented and efficient… Thank you!” – Lora GG
“Great service from a friendly technician… finished before original appointment time.” – Arch Pope
However, there are some concerns regarding communication, particularly with a negative review regarding misunderstandings about service capabilities.
Example of a negative review:
“They charged a rather large fee to say what should have been stated over the phone… Extremely disappointed.” – Shash Boo
Review Summary:
Positive Sentiments: Professionalism, quick service, high-quality work, friendly staff, and efficient communication.
Negative Sentiments: Miscommunication regarding service capabilities, leading to customer dissatisfaction.
Additional Ratings:
BirdEye: 4.7 stars based on 81 reviews, consistent with the positive feedback.
Better Business Bureau (BBB): The business is not accredited, but maintains a good reputation with no recent complaints noted.
Total Lead Smart Rating: 8.5/10
Conclusion:
Downey Plumbing Heating Cooling Electrical comes highly recommended for plumbing, HVAC, and electrical services in Bowling Green, OH. The company is known for its professionalism, timely response, and quality workmanship, making it a reliable choice for both residential and commercial needs. However, potential clients should be aware of some communication issues that have been reported.
Member Since August 2024
Listing Id 398573