RBB Electric in Grand Forks, North Dakota 58203

RBB Electric

1123 N 51st St, Grand Forks, ND 58203

4.4 (21 reviews)

Overview:
RBB Electric is a reputable electrician service based in Grand Forks, ND. The company specializes in a range of electrical services, including installations, repairs, and renovations, catering to both residential and commercial clients.

Services Provided:
– Electrical installations
– Ceiling fan installation
– Outlet installations
– Emergency electrical services
– Renovation planning and consulting

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (701) 775-7404
Website: http://www.rbbelectric.com/

Customer Reviews and Sentiment:
RBB Electric has received a mix of reviews across different platforms:

Google Reviews: 4.4 stars based on 21 reviews.

Positive feedback often praises the company’s punctuality, professionalism, and quality of work. Customers appreciate the reliable service and the courteous nature of the electricians.

Examples of positive reviews include:
“Excellent. Easy to schedule and electricians showed up on time and completed the job with no issues.” – Mike Hosler
“They were professional and respectful. Very helpful in planning next stages of renovation.” – itwasentme17
“Always great to work with them to help power our events!” – Blue Weber

The negative feedback largely revolves around pricing issues and poor customer service experiences.

Example of a negative review:
“We were never told both service would be on hourly charge… Horrible customer service!” – Lin D

Review Summary:
Positive Sentiments: Punctuality, professionalism, quality work, courteous service, helpful in planning.
Negative Sentiments: Issues with pricing transparency, unresolved customer service complaints.

Additional Ratings:
BirdEye: 4.4 stars based on 21 reviews, reflecting overall satisfaction but some significant concerns.
Total Lead Smart Rating: 7.2

Conclusion:
RBB Electric appears to be a solid choice for electrical services in Grand Forks, ND, recognized for its professionalism and efficiency. However, potential clients should be mindful of the concerns regarding pricing and customer service before engaging their services.

Member Since August 2024

Listing Id 415440

Contact Info

1123 N 51st St, Grand Forks, ND 58203
(701) 775-7404
Lead Smart Rating :
7.2/10.0

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Listing location

1123 N 51st St, Grand Forks, ND 58203

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Reviews

Mike Hosler

11 months ago

Excellent. Easy to schedule and electricians showed up on time and completed the job with no issues. Electricians were clean and courteous.

itwasentme17

a year ago

They did a great job on our electric last summer. I had to swing back around to finally do the review. They were professional and respectful. Very helpful in planning next stages of renovation. Provided options and things to consider with each option. Shout out to Jon and Jordan for being awesome. And shoutout to Jon the owner as well. Thanks!

Irishking

a year ago

Very great people to talk to. Very responsive. I would help this customer anytime.

Blue Weber

2 years ago

Always great to work with them to help power our events!

Dana S

3 years ago

Called to get 3 ceiling fans installed at home, they had an available time a week out. Showed up on time, got them unboxed, old ones removed and taken away, and installed in 3 hours which is fair. Just cost of labor since I provided the fans, happy with the service.

Megan Stewart

3 years ago

Great folks!

Lin D

3 years ago

We hired RBB Electrical to install 3 outlets in our basement which is not completely furnished, they charged us $523.54 for 2.5 hours work which is $180/hour ($95 for foreman and $85 for apprentice). How they tried to charge us was not agreed upon prior to the service, we were never told both service would be on hourly charge. I have no problem paying for one electrician but we didn’t know it was two men job. I called the company and asked if they are willing to do a price adjustment or offer any types of discount since there was misunderstanding at beginning. I was told by the guy in charge that they can not adjust any price, it is not their problem and that is how they run the business. Horrible customer service! It is beyond frustrating, this is not the right way to run the business with customers. RBB is the worst company I have dealt with, I would not recommend doing business with them!

Bill Tyrrell

3 years ago

Excellent service

Raymond Maendel

5 years ago

You’re pickup just north of fargo driving like a idiot cutting in and out of traffic mile marker 80 southbound on 5/27/19 at 4:27 pm.🙄 …

Kayla Cluff

5 years ago

Jason is great the got my light working in the pool area.