Skeels Electric Co in Bismarck, North Dakota 58501

Skeels Electric Co

217 N 23rd St, Bismarck, ND 58501

4.5 (36 reviews)

Overview:
Skeels Electric Co is a reputable electrician service located in Bismarck, ND. The company is known for its professionalism and quality service, catering to both residential and commercial electrical needs.

Services Provided:
– Residential and commercial electrical services
– Electrical repairs and installations
– Troubleshooting and problem solving
– Quick response for emergency services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (701) 223-5440
Website: http://www.skeelselectric.com/

Customer Reviews and Sentiment:
Skeels Electric Co has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.5 stars based on 36 reviews.

Positive feedback particularly highlights their responsiveness, quality of work, and professionalism. Customers have often praised their prompt service and effective communication.

Examples of positive reviews include:
“They did an amazing job. Quick, on time, and flawless work.” – John Doe
“Extremely responsive, very professional, and super knowledgeable.” – Pamela Helbling-Schafer
“These guys were fantastic! If they were unable to fix something, they would explain why!” – Sherri Teigen

However, there have been notable complaints regarding poor handling of issues, leading to customer dissatisfaction, such as unresolved mistakes and inadequate customer service after errors were made.

Negative reviews include:
“Fried the breaker panel and did not investigate the problem… Terrible customer service.” – Travis Meschke
“Quoted one price, bill ended up being double the original quote.” – M Jay

Review Summary:
Positive Sentiments: Responsiveness, professionalism, quick service, effective troubleshooting, and high-quality workmanship.
Negative Sentiments: Issues with billing transparency, unresolved service mistakes, and inadequate customer care.

Additional Ratings:
BirdEye: 4.5 stars based on 36 reviews, supporting the overall positive trend in customer satisfaction, despite some complaints.
Total Lead Smart Rating: 7.2

Conclusion:
Skeels Electric Co appears to be a reliable choice for electrical services in Bismarck, ND, particularly noted for their quick response and professionalism. However, potential clients should be aware of mixed reviews regarding customer service and billing issues before making a decision.

Member Since August 2024

Listing Id 397604

Contact Info

217 N 23rd St, Bismarck, ND 58501
(701) 223-5440
Lead Smart Rating :
7.2/10.0

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Listing location

217 N 23rd St, Bismarck, ND 58501

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Reviews

Christian Anthony

4 months ago

Our large Commercial Project went off without a hitch always had someone on site when needed

John Doe

4 months ago

They did an amazing job. Quick, on time, and flawless work.

Chris Mills

8 months ago

Good service

Travis Meschke

10 months ago

Electrician did not perform continuity test on circuit before installing septic tank overflow alarm. Fried the breaker panel and did not investigate the problem and left. Septic backflowed into the house. Company refused to pay damages after insurance contacted them. Terrible customer service, would not return phone calls but still demand their payment for shoddy services provided during initial service.

RC Sturkey

11 months ago

I’ve used Skeels electric twice now. Both times they have been very responsive, quick service, very professional, and answered any questions I had. I would not hesitate to use them again.

Pamela Helbling-Schafer

a year ago

We have used Skeels for several years at our business and they are top notch. Extremely responsive, very professional, and super knowledgeable. In all the years in working with them, they have never let us down and can always analyze and fix the problem.

M Jay

a year ago

Quoted one price, bill ended up being double the original quote. Update They also accidently disconnected my AC unit from the breaker box. Didnt find out until it was warm and needed the AC. Had to have a HVAC company come out and fix it for an additional bill.

Sherri Teigen

a year ago

Wow,wow,wow!!! These guys were fantastic! Please do not hesitate to use this company! Mitch and Tod were fantastic to work with! They answered all my questions did not hesitate to fix the problems that we had and were very professional at everything they did! If they were unable to fix something they would explain why! They were there on time and did not leave until we were happy with everything! Will not use anyone else but Mitch and Tod! THANK YOU SO MUCH for all the hard work!!!!

Travis Condon

a year ago

Skeels was prompt and kept me up to date on the progress of my home project.

Stephanie Miller

a year ago

Called for a repair and in 15 minutes someone was out helping with my problem. Levi was incredible and answered all my questions no matter how small. Great company!!!!