Triton Electric in Matthews, North Carolina 28104

Triton Electric

3747 Matthews-Indian Trail Rd #900, Matthews, NC 28104

4 (8 reviews)

Overview:
Triton Electric is an electrical service provider located in Matthews, NC. The company offers a range of electrical services, primarily focusing on residential jobs, including installations, repairs, and customer support.

Services Provided:
– Electrical installations
– Wiring and rewiring
– Lighting installation
– Outlet additions
– General electrical repairs

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (704) 821-9953

Customer Reviews and Sentiment:
Triton Electric has garnered mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 8 reviews.

Positive feedback primarily emphasizes the company’s excellent customer service, timeliness, and quality of work. Customers have praised the responsiveness of the team and their willingness to go above and beyond, particularly in sensitive situations.

Examples of positive reviews include:
“Great customer service… Work quality was top notch.” – The Boss
“Triton added two large LED lights… at no charge and thanked my son for his service.” – randy marsian
“Great experience with rewiring our laundry room… Wholeheartedly recommended!” – Thomas Geist

However, there are some negative sentiments regarding pricing and unexpected charges.

Examples of negative reviews include:
“Those people… are charging me $175 trip fee.” – No if Dawit Mehari
“Very bad experience, quoted $80 per hour… and charged $130.” – Rupesh Ramachandran

Review Summary:
Positive Sentiments: Excellent customer service, quality workmanship, timely responses, and a willingness to assist customers in need.
Negative Sentiments: Issues with pricing transparency and unexpected charges.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews, showing a similar trend of satisfaction along with some complaints regarding fees.
Total Lead Smart Rating: 6.5

Conclusion:
Triton Electric is a commendable option for electrical services in Matthews, NC, appreciated for their customer service and quality work. However, potential clients should be cautious of pricing issues as indicated in a few reviews and clarify all costs upfront to avoid dissatisfaction.

Member Since August 2024

Listing Id 430169

Contact Info

3747 Matthews-Indian Trail Rd #900, Matthews, NC 28104
(704) 821-9953
Lead Smart Rating :
6.5/10.0

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Listing location

3747 Matthews-Indian Trail Rd #900, Matthews, NC 28104

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Reviews

The Boss

3 days ago

Great customer service. This guys were able to work around my schedule and get things done in a timely fashion. Work quality was top notch also. They only accept cash or check. They do not accept credit or debit cards. Would recommend this company.

No if Dawit Mehari

3 years ago

Those people they told me $30.00 dolar trip fee but they are charging me $175 trip fee they are going over limit they have bud customer service at all , and they don’t have good experience too

Jim Shaw

5 years ago

They were on time and did a great job running a new line and installing a new light.

randy marsian

5 years ago

I have used Triton Electric several times and they have always done outstanding work. Anthony the owner recently came out to give me a quote on adding an outlet. I had mentioned that my son just arrived there after being at Walter Reed military hospital for a year after being shot. Not only did they install the outlet but Triton added two large LED lights so my son could see better as he now has very limited vision. They did this at no charge and thanked my son for his service. I wanted to post this review to thank them online as well as show just what a great company Triton Electric is.

Giovanni Garcia

5 years ago

I was an indirect customer of Triton Electric and was extremely impressed with their effort to satisfy me as a customer. They went above and beyond to resolve an issue I had and did so in a very timely manner. For this reason, I would highly recommend Triton Electric.

Critsey Geist

6 years ago

Great customer service, fast and efficient crew, it was a pleasure working with Triton Electric. Anthony the owner went above and beyond to make sure we were satisfied with our service. Highly recommend using them.

Thomas Geist

6 years ago

Great experience with rewiring our laundry room that was burnt out after a house fire. Fast, competent courteous. They worked hard to have everything ready in time and came back for touch-ups and changes. Wholeheartedly recommended!

Rupesh Ramachandran

6 years ago

Very bad experience, quoted $80 per hour over the phone and charged $130.